Sr Supervisor, Payroll

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Sr. Supervisor, Payroll and Accounting

Job Responsibilities

Payroll Operations & Administration

End-to-End Processing: Manage, review, and approve regular and off-cycle payroll to ensure timely and accurate processing of salaries, benefits, and deductions.

Partner with external payroll service providers and local compliance agencies to ensure seamless operations and resolve any escalated issues.

Statutory Remittances & Tax Filing: Oversee the calculation, deduction, and timely filing and payment of local payroll taxes and statutory contributions (such as withholding taxes, social security, Pag-IBIG, and health benefits)

Payroll Accounting & GL Integration

Direct and review balance sheet reconciliations, payroll bank account statements, and unreleased payroll.

Review payroll data and ensure accuracy of journal entries posted to the General Ledger, ensuring synchronization between payroll and accounting records.

Manage month-end close processes for all payroll-related expenses, including tracking and recording of accruals, variances, and department allocations.

Leadership & Audit Readiness

Team Supervision: Guide, train, and mentor Sr. Payroll Analysts and Staff by assigning tasks and reviewing their work to ensure maintain operational efficiency.

Ensure adherence to internal company policies, internal controls, and accounting standards, serving as the primary point of contact for both external and internal payroll-related audits.

Evaluate current workflows, lead system upgrades or migrations, and propose automated solutions to streamline processes.

Qualification:

Must be a CPA

Amenability to work full onsite for the entire probationary period (6 months)

Hybrid work arrangement after regularization

A minimum of 5 years related work experience in payroll processing and general ledger functions, with at least 2 years in leadership or supervisory role.

Experience with computerized accounting systems (preferably NetSuite ), timekeeping software; and payroll systems.

Advanced proficiency in Excel includes Pivot Tables, VLOOKUPs/XLOOKUPs, and complex logical formulas.

Knowledge of government-mandated payroll regulations (DOLE, BIR, SSS, PHIC, and HDMF) and applicable PEZA requirements

Strong communication skills

Perform ad hoc tasks as needed

Company Benefits

Company stocks

Annual merit increase based on performance

15% night shift differential pay

Paid Leave with Cash Conversion

HMO with free dependents

Retirement Plan

Life Insurance

While on work from home setup: Internet and meal allowance are provided

Employee Assistance Program for mental and social well-being

Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13 th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at [email protected] to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal .

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.