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Citic Clsa

Sr. Support Analyst, Fund Ops IT, Information Technology

Pune

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hirly's read of this role

Seniority
Senior
Country
IN
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Key Areas of Responsibilities

  • End to end delivery of software changes, from requirement inception to production rollout.
  • Rotation to perform production support tasks, including but not limited to listed below.
  • Monitoring production environment and act on production incidents
  • Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management.
  • Manage weekend events like software releases, BCP testing, exchange rehearsal etc.
  • Status reporting on Health Checks, Changes, Incidents, Capacity and Performance.
  • Documentation of Application Knowledgebase, Process.
  • Make monitoring tool changes aligned with changing requirements or gaps observed/reported.
  • Proactively highlight risk any observed and suggest ways to mitigate impact.
  • Suggest new ideas for Automation and be able to implement automation ideas.

Requirements

  • Computer Science or equivalent degree
  • 6 to 9 years Support experience in an Investment Banking or Financial Domain [Must Have]
  • Be proficient in at least one of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have]
  • Strong in SQL, Linux, Scripting using Bash / Ksh.[Must Have]
  • Familiar with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.
  • Strong understanding in entire software lifecycle, from development to production support
  • 5+ years of experience in managing multiple applications which include in-house developed or vendor based applications.
  • Strong problem-solving and analytical skills.
  • Strong desire to learn new technologies and equities trading workflow.
  • Open-minded to adopt and propose best practice.
  • This role is for night shift ( 9pm – 6 am )

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Original posting on Citic Clsa's site ↗

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