Store Associate

Description

Essential Responsibilities and Functions

· Focuses strongly on friendly and courteous assistance to customers; Provides outstanding customer service at all times.

· Provides relevant information to customers on products.

· Ensures all items are stocked and warehoused appropriately.

· Stocks and maintains inventory for grocery items: dairy, freezer, bulk tofu and dry pack.

· Refill bulk product bins.

· Provides support for cleanliness and safety of all store areas.

· Checks dates on all products as they are received and stocked.

· Ensures accurate, up-to-date price labeling (shelf labels) of department items.

· Fronts and faces areas as stocked.

· Prepares coffee, specialty coffee drinks, fresh smoothies, juices, wraps and sandwiches.

· Prepares and cuts fruit and vegetables for smoothies, juices, etc.

· Slices deli meats and cheeses.

· Follows all café standard procedures, including opening and closing process checklists.

· Prep, cull, rotate and restock produce cases several times daily to ensure highest quality and fullness of display to meet customer demand.

· Restock and maintain the produce floor displays to eliminate empty display areas, and to make a practical and aesthetically pleasing presentation.

· Complete all required opening and closing procedures in produce at the beginning and end of designated shifts.

· Process customer transactions through a point-of-sale system the register.

· Ensure all items intended for purchase are identified and properly scanned.

· Offers and encourages Co-op membership.

· Ensure accuracy of register transactions and the security of all cash received; maintain drawer change adequately

· Provide support for incoming phone calls.

· Others duties as assigned.

Requirements

Required Experience, Skills, and Abilities

· Customer service experience required.

· High School Diploma or equivalent experience preferred.

· Experience in retail, grocery, natural products preferred.

· Ability to use or learn how to use a scanning device.

· Proficient in basic computer skills; comfortability with Microsoft Suite preferred.

· Ability to work cooperatively with others in a team while being able to work independently without constant supervision and direction.

· Readily adaptable to evolving co-op needs or in response to feedback.

· Keen attention to detail and overall condition of products and department.

· Ability to follow and complete task checklists and fully carry-out instruction.

· Basic computer knowledge, ability to learn how to print labels and use scanner.

· Must have flexible availability for early mornings, evenings, weekends and holidays to align with store needs