Store Team Lead - Full Time - Nike Store Crete

As our Nike Store Lead, your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.

Responsibilities

Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales

Handle more complex transactions or customer service situations

Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)

Seek ongoing training and education to further develop expertise

Assist managers in conducting formal onboarding and training programs for associates

Assist with loss prevention efforts by providing proactive customer service

Assist in coordinating work of other associates

May have key holder responsibilities

High school diploma or equivalent

3 years retail experience

Basic computer skills including Microsoft Office

Ability to work weekends, evenings and holidays as needed