Strategic Account Executive

Description

Position Overview:

We are looking for an experienced and motivated Strategic Account Executive to join our dynamic team, focusing on end-user relationships. In this crucial role, you will manage and expand partnerships with key global clients while actively identifying, pursuing, and developing new customers. You will drive profitable revenue growth, strengthen market presence, and ensure customer satisfaction. The ideal candidate will have a strategic, growth-oriented mindset, exceptional interpersonal skills, and a proven track record in both strategic account management and new business development.

Key Responsibilities:

Account Management:

Build and maintain strong relationships with key global accounts to ensure customer satisfaction and loyalty, becoming a trusted advisor while identifying opportunities to broaden relationships and expand share of wallet.

New Business Development:

Proactively identify, prospect, and qualify new end-user customers within assigned markets and territories. Build relationships with key decision-makers, develop opportunities from initial outreach through close, and establish a sustainable pipeline of new business.

Strategy Development:

Develop and implement strategic account and territory plans to achieve sales targets, acquire new customers, and drive profitable revenue growth in alignment with company objectives.

Cross-Functional Collaboration:

Work closely with internal teams—sales, marketing, product development, and customer support—to ensure a cohesive approach to client needs and expectations.

Market Insights:

Monitor market trends, target industries, and competitor activities to identify prospective customers, account growth opportunities, innovation needs, and competitive advantages.

Negotiation:

Lead contract negotiations and manage pricing strategies to maximize profitability while ensuring client satisfaction.

Performance Metrics:

Track and report on account performance, prospecting activity, pipeline development, new-customer conversion, and revenue metrics, ensuring alignment with business objectives and proactively addressing any issues.

Client Advocacy:

Act as the voice of the client within the organization, advocating for their needs and ensuring timely resolution of any issues that arise.

Requirements

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.

7+ years of experience in account management, preferably in a global setting.

Proven track record of managing key accounts, developing qualified sales pipelines, winning new customers, and consistently achieving sales targets.

Strong negotiation, communication, and interpersonal skills, with the ability to build rapport at all levels.

Strategic thinker with a demonstrated ability to drive initiatives to completion.

Proficiency in CRM software and Microsoft Office Suite.

Willingness to travel as needed to meet with clients globally, up to 25%.