Subsidy Coordinator - Housing and Financial Benefits

At SFAF we show up for our community with expertise, empathy, and a commitment to creating space where everyone can show up fully. If you want to make a meaningful impact in an environment that’s as affirming as it is effective, we’d love to meet you.

Who are we?

San Francisco AIDS Foundation (SFAF) envisions a future where health justice is achieved for all people living with or at risk for HIV. Our mission is to promote health, wellness, and social justice for communities most impacted by HIV through sexual health and substance use services, advocacy, and partnership. We need passionate advocates for social change that embody our five key values: Justice, Dignity, Courage, Leadership, and Excellence.

What is the position?

SFAF's Housing & Benefits team provides support to community members seeking rental subsidy and assistance. The Subsidy Coordinator is responsible for working with clients and their service providers to stabilize housing, connect to care, and provide social support. This role will manage a caseload of approximately 75 rental assistance participants and provide each client with comprehensive support and guidance through the program.

What are the main responsibilities?

Assist program participant’s housing search and/or retention of current housing. Provide consultation with landlords, property managers, and case conference with medical case managers regarding program policies and troubleshooting client needs.

Calculate and document correct monthly rental assistance, generate monthly expense payment requests and draft and communicate changes to assigned subsidy participants and appropriate parties.

Provide counseling and practical support in housing, HIV prevention, treatment advocacy (HIV, Medical and Psychiatric Care) and social service support. Provide education and advocacy in regards to Tenant and Landlord rights and responsibilities.

Counsel and educate clients on financial benefits to ensure they access relevant local, state, and federal benefits. Facilitate client access to medical care and medications; enroll or refer for ADAP enrollment as necessary, refer to appropriate benefits agencies when indicated.

Visit clients in their homes for re-certifications, wellness checks, and quality inspections. Travel to meet with clients in their homes and at area hospitals/care facilities.

Who are we looking for?

Bachelor’s degree in social work or four years social work, client services or intake experience required.

Housing and Financial Benefits experience and HQS Inspection certification preferred

Ability to work with clients with HIV, histories of homelessness, poverty, trauma, incarceration, and/or substance use. Comfort level serving client who are LGBT, varying ethnic origin, varying education level, varying age.

Competency in written and oral English language.

Ability to maintain files in compliance with HIPPA regulation and professional standards.

Where is the position located?

This position is primarily located at 940 Howard, San Francisco, however it may occasionally require traveling to other office locations or off-site meetings as required by the job.

What we offer?

Hourly Rate : $30 - $33 Per Hour

Benefits : SFAF is proud to offer a comprehensive and competitive benefits package for our full-time employees. We offer combined PTO/Sick Time Off of 24 days for the first two years of employment, 29 days after two years of employment. For retirement we offer a 403(b) Plan and SFAF matches employee contributes (1 to 1) up to 3% of Salary.

This position will have access to protected health information (PHI) and may only access, use or disclose the minimum information necessary to perform their designated role on behalf of San Francisco AIDS Foundation, regardless of the extent of access provided.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

The San Francisco AIDS Foundation is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, people with disabilities, women, LGBTQ individuals and people of color.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

*No Phone Calls Please*