Summer 2027 Corporate Facilities Internship

Department:

Facilities

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Summer 2027 Corporate Facilities Internship

Notice : We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application.

The Southwest Airlines' Corporate Facilities Intern may be asked to support a variety of projects within the Corporate Facilities Team:

Corporate Facilities Team : Th is Team is responsible for the design and construction of facilities utilized by Southwest Airlines. Typical projects include development of airport facilities (including new cities), Reservations Centers, Maintenance Hangars, Crew Bases, and Provisioning Bases, as well as renovating and expanding existing facilities system-wide.

Additional Details

Join Southwest as a Summer 2027 Intern, with a 12-week internship lasting from May 18 – August 8, 2027.

• •Pay of $21-$24 per hour, corresponding with progress toward degree.
• •Stipends may be offered based on eligibility and program criteria.
• •The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).

Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.

Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).

Interns will be provided any required equipment, such as a laptop, for the internship

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Duties and Responsibilities

The duties and responsibilities of the Facilities Intern may include, but are not limited to:

Support HVAC, plumbing, electrical, lighting, and mechanical system inspections

Create, update, and close maintenance work orders within Southwest CMMS/IWMS

Conduct routine inspections of buildings, grounds, and common areas

Prepare inspection reports and assist with corrective action tracking

Assist in coordinating vendor and contractor activities

Maintain accurate maintenance records and reports

Assist with safety audits and compliance inspections

Support small facility improvement and renovation projects

Help evaluate opportunities to improve facility reliability and maintenance effectiveness

Drive internal and cross-departmental initiatives in support of Facilities strategy and continuous process improvement

Deliver process enhancements and special projects across the Facilities function

Perform project oversight to ensure teamwork is planned, executed, and reported on in a timely manner and with high quality

Perform and interpret ad hoc research and analysis to assist with driving decisions

Develop accurate, timely, and comprehensive reports to facilitate management decision-making

Research and provide best practice recommendations for a variety of stakeholders

Assist in data preparation and perform quality assurance on dashboards and reports

Validate technology project test case results meet expected financial and operational outcomes

Document findings in accordance with guidelines and report results to team members

Analyze data and notify department leaders of unusual trends or anomalies

Analyze potential financial or operational risks from technology system upgrades or projects and recommend test case scenarios to mitigate risk

Collaborate with team members and internal customers to ensure work is completed within timelines; escalate risk where appropriate

Update team members and department leaders on project status and outcomes

Provide potential impact analysis to leadership when accounting or operational system issues occur

Collaborate with team members to identify, troubleshoot, and overcome challenges and defects

Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity

May perform other job duties as directed by employee’s leaders.

Knowledge, Skills, and Abilities

Demonstrated interest in facilities maintenance and building operations

Familiarity with commercial building systems, including HVAC, plumbing, and electrical infrastructure

Exposure to asset management and maintenance planning practices

Familiarity with vendor and contractor coordination

Exposure to project coordination and facilities support activities

Ability to support documentation, reporting, and operational recordkeeping

Strong critical-thinking, communication, and problem-solving skills

Ability to identify innovative solutions that improve efficiency and enhance value

Ability to take initiative while contributing positively to a collaborative Team environment

Knowledge of economic and accounting principles and practices, customer payment and refund policies, banking, and the analysis and reporting of financial data

Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction

Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using ad hoc reporting tools, data-oriented programming languages, and visualization software

Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Routinely goes beyond simple numerical checks in quality control

Maintains high quality even in complex situations with tight deadlines

Education

High School Diploma, GED or equivalent education required.

Progress toward a degree, major, or minor in Architecture, Finance, Business Administration, Construction Management, Data Analytics, Economics, Facilities Management, Industrial Engineering, Information Systems, Interior Design, Mechanical Engineering, Project Management, or similar degree required.

• •To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship.
• •At least 3 semesters remaining at the time the internship ends is preferred.

Minimum 2.5 cumulative GPA at the time of application.

Experience

Preferred: Basic experience with design software such as AutoCAD, Revit, and Adobe Suite (InDesign, Illustrator).

Preferred: Basic understanding of architectural or interior design principles.

Preferred: Familiarity with space planning, material selection, and design trends.

Preferred: Ability to use active listening skills to learn and understand other perspectives and the impacts of a project on their processes.

Preferred: Ability to effectively communicate information and ideas using multiple forms of communication, adjusting tone, style, and content to meet the audience’s needs.

Preferred: Ability to tell when someth