Super Scrum Master / Program Manager

Super Scrum Master / Program Manager

Client: Wealth Management Technology (Fortune 500 Financial Services)

Location: Hybrid – NYC

Duration: 12+ months

Start: ASAP

A leading wealth management technology organization is seeking an experienced Super Scrum Master/Program Manager to take ownership of a program currently flagged at-risk (red status) and drive it back to a healthy delivery state (green). This role requires managing three concurrent Scrum teams , so strong multi-team coordination, stakeholder management, and servant-leadership skills are essential. This is a hands-on, high-visibility role for someone who thrives in ambiguity and can quickly diagnose and resolve delivery blockers.

Key Responsibilities

Serve as Scrum Master for three Scrum teams simultaneously, facilitating ceremonies (standups, sprint planning, retros, backlog refinement) across all teams

Assess the current state of the program to identify root causes behind its red status (delivery delays, quality issues, misalignment, blocked dependencies, team dysfunction, etc.)

Build and execute a recovery plan to bring the program back to green, including clear metrics/KPIs to track progress

Remove impediments and proactively manage risks and dependencies across teams

Partner closely with Product Owners, Engineering Leads, and senior stakeholders to realign scope, timelines, and expectations

Improve team velocity, predictability, and delivery quality through coaching and process improvements

Provide regular status reporting and escalation to program/senior leadership

Foster collaboration and communication across the three teams to reduce duplication and misalignment

Required Qualifications

7+ years of experience as a Scrum Master, with demonstrated experience managing multiple teams concurrently

Proven track record of turning around at-risk/red programs

Strong understanding of Agile/Scrum frameworks (SAFe experience a plus given multi-team scope)

Excellent stakeholder management and executive communication skills

Experience in wealth management or asset management strongly preferred

Scrum certification required (CSM, PSM, or equivalent); SAFe Agilist or SPC a plus

Comfortable operating with minimal documentation/direction in a fast-paced, high-pressure environment

Nice to Have

Prior experience specifically in wealth management or asset management technology platforms

Experience coaching/mentoring other Scrum Masters

Familiarity with JIRA/Confluence or equivalent Agile tooling at scale