Supervisor, Hypermarket

We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!

Job Description:

Job Summary**

Oversee daily operations and lead a team within a designated department of our hypermarket, ensuring excellent customer service, efficient stock management, and achievement of sales targets.

Job Responsibilities**

• * Supervise and motivate a team of associates, providing guidance, training, and performance feedback.
• * Monitor and manage inventory levels, ensuring proper stock rotation, merchandising standards, and minimizing shrinkage.
• * Ensure compliance with all company policies, procedures, and health and safety regulations.
• * Address customer inquiries and resolve complaints promptly and professionally, maintaining high levels of customer satisfaction.
• * Contribute to achieving departmental sales goals and operational efficiency through effective planning and execution.
• * Assist with opening and closing procedures, cash handling, and daily reporting as required.
• * Collaborate with other supervisors and management to maintain a cohesive and productive work environment.
• * Implement promotional activities and displays to attract customers and drive sales.

Job Qualifications**

• * High school diploma or equivalent; a bachelor's degree in business administration or a related field is a plus.
• * Minimum of 2-3 years of experience in retail, preferably in a supervisory role within a hypermarket or large retail environment.
• * Strong leadership and team management skills with the ability to motivate and develop staff.
• * Excellent communication and interpersonal skills, with a customer-centric approach.
• * Proficiency in inventory management systems and basic computer applications.
• * Ability to work flexible hours, including evenings, weekends, and public holidays.
• * Proven problem-solving abilities and a strong attention to detail.

To apply, please submit your resume and cover letter outlining your interest for this role.