Supervisory Investigative Program Specialist

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Professional Responsibility, Investigative Operations Directorate, Threat Mitigation Analysis Division, in Washington, DC. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

Duties

The primary purpose of this position is to serve as the Director- TMAD in the Investigative Operations Directorate. The employee exercises broad executive level management authority in directing, managing, and overseeing a staff of employees both supervisory and non-supervisory responsible for intelligence and law enforcement analysis. This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10). The Major Duties for this position are listed below but not limited to: Directing, managing, and overseeing investigative operations involving alleged employee misconduct, ensuring investigations, inspections, and evaluations are conducted in accordance with applicable laws, policies, procedures, and organizational priorities. Providing executive-level oversight of investigative program activities, including monitoring program effectiveness, evaluating misconduct trends, identifying operational weaknesses, and directing adjustments to improve efficiency and mission performance. Supervising subordinate supervisors and staff by assigning work, evaluating performance, reviewing work products, approving leave, recommending awards and promotions, addressing employee grievances, and taking or recommending disciplinary actions. Coordinating investigative activities with the DHS Office of Inspector General, federal law enforcement agencies, and other internal and external stakeholders to support significant, complex, or sensitive investigations. Reviewing and providing recommendations on proposed legislation, regulations, policies, and administrative requirements that may affect investigative, compliance, enforcement, or program operations. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Qualifications

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Directing and overseeing analytic investigative activities and supporting investigative programs identifying, mitigating, and countering threats and vulnerabilities, in accordance with applicable policies, procedures, administrative laws, and organizational priorities. Supervising or managing a staff of investigative, program, or related personnel, including assigning work, evaluating performance, reviewing investigative reports or work products, approving leave, recommending awards or promotions, addressing performance issues, and taking or recommending disciplinary actions. Analyzing investigative program data, misconduct trends, operational effectiveness, or compliance issues to identify program weaknesses, recommend corrective actions, improve efficiency, and support senior-level decision-making. Developing, reviewing, or implementing investigative program policies, procedures, staffing plans, budget justifications, or organizational changes to align program operations with changing mission requirements, appropriations, legislation, regulations, or agency priorities. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/30/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to u