Supervisory Management and Program Analyst

Summary

Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations (HSI), in Washington, District of Columbia. If selected, current ICE employees assigned to approved ICE alternate duty locations may be eligible to retain the alternate duty location in this position. Additional selections may be made across the National Capital Region through this vacancy announcement.

Duties

As a Supervisory Management and Program Analyst, you will perform the following duties: Exercise supervisory and managerial authority over a team of subordinate staff or subordinate supervisors, planning, organizing, and directing their work; establishes program goals, priorities, and deadlines; and ensures work complies with agency policies while fostering a collaborative and productive work environment. Conduct formal performance appraisals, provides constructive feedback, resolves personnel issues, identifies training and developmental needs, mentors staff, and makes recommendations to higher-level management on personnel actions such as promotions, disciplinary actions, and awards. Oversee the allocation and utilization of personnel, budget, and equipment, tracking expenditures, addressing resource gaps, and ensuring compliance with budgetary constraints. Serve as an expert analyst conducting comprehensive studies and evaluations to assess and improve the effectiveness of agency programs, operations, and management processes, applying a wide range of qualitative and quantitative methods to analyze complex issues, identify trends, and propose solutions. Design and conduct broad and complex management studies; develops and implements program evaluation frameworks, identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes. Integrate data from multiple sources to provide actionable insights and inform decision-making at the senior leadership level; summarizes findings in comprehensive reports, briefings, and presentations. Evaluate program accomplishments against established goals, assesses compliance with agency policies and regulations, and develops recommendations to address gaps or inefficiencies, including evaluating the impact of new or modified legislation on agency programs and resources. Prepare long-range and short-range planning guidance, develops resource allocation strategies, and conducts continuous appraisals of resource utilization. Plan, organize, and direct team-based studies requiring collaboration across organizational lines, negotiating with management to accept and implement recommendations. Serve as a subject matter expert on program evaluation and management practices, conducting training, developing standard operating procedures, and advising leadership on best practices for improving program operations.

Qualifications

Specialized Experience, GS-14 You must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-13 level in the Federal service that included performing at least 4 of the following: Leading or supervising a team of analysts or professional staff (includes activities like assigning work, evaluating performance, developing employees, and addressing conduct concerns); Reviewing, preparing, and submitting staffing-related documents to a servicing Human Resources office (such as personnel action requests, job opportunity announcements, selection packages, or supporting documentation); Utilizing human resources staffing practices or procedures to support personnel actions (such as promotions, reassignments, details, career ladder promotions, selections, or other staffing-related actions); Providing guidance, coordination, or technical direction to others on administrative, staffing, or program-related work, (includes activities like setting priorities, reviewing work products, tracking assignments, or supporting completion of team deliverables); and Using data, reports, or tracking tools to monitor workload, track staffing actions, identify trends, and prepare status updates. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.