Supervisory Program Management Specialist

Summary

This position serves as a Supervisory Program Management Specialist in the Safety Management, Analytics and Systems Integration Division, Safety Analysis Branch, AFS-930, providing front-line supervision. Incumbent will execute the Agency's aviation safety mission while responsible for communicating and building change coalitions, seeking out opportunities to involve teams in supporting change across the organization, employing best practices for sponsoring change and managing resistance.

Duties

The Front-Line Manager assists in the planning, organizing, setting priorities and allocation of work for a unit, group or team. Defines/ redefines priorities as needed while meeting changing demands. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has authority and responsibility to make decisions and take action in the assigned program areas, subject to higher level manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service. Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Applies advanced knowledge of the technical and administrative aspects of the directed work, typically governed by established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS). Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Models creative thinking and innovation. Selects or recommends selection of non-supervisory employees for positions in the unit. Ensures direct reports are competent in their role and range of responsibility. Provides guidance and mentoring to enhance employee's knowledge and ability. Demonstrates leadership and commitment to the FAA model EEO program. Ensures equal opportunity for all employees or applicants through compliance with applicable laws and regulations to eliminate discrimination, harassment, and retaliation. Cooperates fully and ensures the full cooperation of employees under his/her supervision in authorized EEO complaint processing. Seeks assistance and/or guidance from the FAA Office of Civil Rights and other staff offices immediately as EEO questions arise and as the need for EEO training is identified. Consistently treats others with respect and handles emotionally charged or controversial issues responsibly, fairly and effectively. Demonstrates and fosters high standards and ethical behavior. Models commitment to public service and the mission of the FAA. Performs other duties as assigned.

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13 grade level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Experience includes experience monitoring and evaluating programs for compliance with regulations and standards. Experience analyzing, or the ability to effectively analyze, Air Carrier or General Aviation data using systems such as the Safety Assurance System, Safety Performance Analysis System, the Consolidated Analytics Site, or comparable aviation data platforms and/or tools. Demonstrated experience conducting analysis to support, make or drive proactive/predictive, risk-based certification management or other significant decisions. In addition to the above, this vacancy has a Quality Ranking Factor, listed below. Applicants who meet this factor will be placed in a Well Qualified category. This factor is also listed under the Other Factors section. Experience analyzing, or the ability to effectively analyze, Air Carrier or General Aviation data using systems such as the Safety Assurance System, Safety Performance Analysis System, the Consolidated Analytics Site, or comparable aviation data platforms and/or tools. Please explain and provide examples.