Supervisory Recreation Fee Technician

Summary

You will serve as a Supervisory Recreation Fee Technician with National Park Service. Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will work for approximately 11.5 months, and you will be in a non-pay status for 1 pay period to occur around January. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.

Duties

Some of the major duties you will perform include but are not limited to the following: Perform full range of supervisory duties for a team of permanent and seasonal recreation fee technicians, clerks, volunteer camphosts. Collect appropriate fees at entrance station in accordance with accountability guidelines; determine visitor eligibility for the sale of various park passes. Maintain accountable stock. Serve as front-line uniformed representative of the park. Provide current and accurate information and excellent customer service to visitors concerning the park and surrounding areas. Operate equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer) to collect fees and track various forms of payment (credit cards, etc.) Prepare reports including remittance reports, shift reports, and visitor use statistics.

Qualifications

Qualifications: All qualifications must be met by the closing date of this announcement - 10/08/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. MINIMUM QUALIFICATIONS REQUIREMENT: To qualify for this position, you must meet the following minimum qualifications: To qualify for this position at the GS-08 grade level: Experience: To qualify, you must possess at least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the federal service (obtained in either the public or private sectors). This experience MUST include: 1) Leading and training others in collecting appropriate fees, operating an electronic cash register and completing shift reports by utilizing an in depth knowledge of fee collection policies/procedures; 2) resolving issues that arise in the remittance process; and 3) experience with special use permits (ex: filming, special events, public assemblies, etc.) and commercial use authorizations (ex: guided/non-guided hiking, fishing, photography, etc.). You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not allow substituting education for experience.