Team Resources Analyst

Job Summary:

The Team Resources Analyst is the department's systems and data seat. This role administers Workday, keeps Team Member data accurate, builds the integrations that connect Workday to the payroll provider and other systems, and turns the department's data into reporting leadership can act on. It also serves as the department's point of contact for system needs — evaluating tools, troubleshooting issues, and supporting the HR Business Partners, Benefits and Compliance, and Business Operations as they work inside those systems.

Principal Job Responsibilities:

Serves as the department's primary administrator for Workday, maintaining configuration, business processes, security, organizational structures, supervisory orgs, and cost centers

Maintains data integrity through regular audits and reconciliation, and enters, updates, and maintains Team Member data accurately and confidentially

Supports employee lifecycle transactions in the system, including hires, terminations, transfers, and job changes

Supports system functionality across Recruiting, Core HCM, Benefits, Absence, Talent Management, Compensation, and Time Tracking

Builds, maintains, and troubleshoots integrations between Workday and internal or third-party systems, including the outsourced payroll provider, and monitors them for errors

Serves as the department's point of contact for system needs, evaluating tools and recommending solutions to the Director of Team Resources

Generates and distributes standard reports and fulfills ad hoc data requests for the department and Lead Team

Analyzes people data and prepares reporting on headcount, turnover, compensation, and other department metrics

Provides timely support to Team Members and managers with system questions, troubleshoots issues, and resolves tickets

Maintains system help text, job aids, benefit enrollment instructions, and Learning courses

Manages testing for system releases, open enrollment, and new initiatives

Partners with Information Technology on data governance, security standards, and access administration

Processes employment verifications for mortgage loans, legal inquiries, and government agencies

Maintains confidentiality of Team Member data and follows Gateway's access, retention, and privacy policies

Is present and serving at weekend services and churchwide events as the ministry calendar requires

Performs other duties as assigned.

As a member of the Gateway Church team, this position is expected to support, recruit, and develop Serve Team members, and to serve alongside the broader team as ministry and organizational needs arise.

General Skills & Qualifications:

A clear passion for Jesus and a strong biblical foundation

Strong working knowledge of Workday or a comparable HRIS, including configuration and business process design

Able to build and troubleshoot system integrations and diagnose data exchange errors

Strong analytical skills, with the ability to turn people data into clear reporting and recommendations

Advanced proficiency with Excel and reporting tools

Able to explain system procedures, train users, and write job aids and process guides

Excellent organizational skills and attention to detail, particularly with data accuracy

Ability to act with integrity, professionalism, and confidentiality

Able to work independently and prioritize across competing system and reporting requests

Excellent verbal and written communication skills

Education/Certification(s):

Bachelor's degree in Human Resources, Information Systems, Business, or a related field, and three or more years of HRIS administration or people analytics experience — required

Hands-on Workday administration experience, including reporting and integrations — required

Workday certification, or prior experience supporting a payroll or HRIS transition — preferred

General Physical Requirements:

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to:

Sit or stand for extended periods of time

Occasionally kneel or crouch

Frequently lift and/or move up to 10 lbs.

Occasionally lift and/or move up to 25 lbs.

*This description is not all inclusive, and other duties may be assigned as necessary.

Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Gateway Church does discriminate on the basis of religion.

Employment Requirement: Must be a member or become a member of Gateway Church upon employment.