Technical Business Analyst – VisionPLUS, Cards & Payments, SQL

Job Summary

Synechron is seeking a Business Analyst – Technical (VisionPLUS) for its Gurgaon, work-from-office team. The role requires 5+ years of Business Analyst experience , with hands-on expertise in VisionPLUS applications and a strong understanding of the cards and payments domain. The successful candidate will gather and translate business requirements into functional solutions, support VisionPLUS and related payment systems, and coordinate delivery across business, development, testing, UAT, and production support teams. This role contributes to business objectives by enabling accurate requirements, effective system enhancements, reliable integrations, and timely delivery of payment-related solutions.

Software Requirements (Required and Preferred)

Required

VisionPLUS: Hands-on experience with CMS, FAS, TRAMS, VMX, or related VisionPLUS modules; experience with the version currently implemented within the assigned environment.

SQL: Working knowledge of SQL for data analysis, validation, investigation, and requirements support.

Business Analysis and Documentation Tools: Experience preparing BRDs, FRDs, user stories, process flows, functional specifications, acceptance criteria, and requirements traceability records.

Defect and Test Management Tools: Experience coordinating UAT, recording and tracking defects, validating fixes, and supporting test execution.

SDLC and Agile Delivery Tools: Experience working with tools and processes for requirements management, sprint planning, backlog tracking, delivery coordination, and status reporting.

Data Analysis Tools: Ability to use approved query, reporting, spreadsheet, or data analysis tools to investigate business and system information.

Preferred

API Integration Tools: Exposure to API documentation, request and response analysis, integration testing, and payment system interfaces.

Digital Payment Platforms: Experience analyzing requirements related to digital payments or related payment channels.

Process Modeling Tools: Experience creating process flows, functional diagrams, data flows, or system interaction diagrams.

Banking and Financial Services Applications: Experience supporting banking, cards, payments, or financial services systems.

Collaboration and Knowledge Management Tools: Experience using tools for stakeholder communication, documentation, meeting records, and delivery coordination.

Overall Responsibilities

Gather, analyze, validate, and document business and functional requirements for VisionPLUS applications and related payment systems.

Work with business stakeholders, development teams, testing teams, and other delivery participants to clarify requirements and resolve functional questions.

Analyze VisionPLUS applications and relevant modules, including CMS, FAS, TRAMS, VMX, or related components, to support enhancements, integrations, and system upgrades.

Prepare and maintain BRDs, FRDs, user stories, process flows, functional specifications, acceptance criteria, and requirements traceability documentation.

Conduct gap analysis and assess the impact of proposed changes on business processes, systems, data, integrations, and downstream activities.

Translate business needs into clear, testable, and implementation-ready functional requirements.

Support solution discussions by explaining business processes, data requirements, system behavior, dependencies, and expected outcomes.

Coordinate UAT activities, including test planning support, scenario preparation, stakeholder coordination, defect triage, retesting, and sign-off tracking.

Support defect management by analyzing reported issues, clarifying expected behavior, coordinating with technical teams, and validating resolutions.

Provide functional support for production incidents and assist with impact analysis, root-cause investigation, communication, and resolution validation.

Ensure successful delivery of enhancements, integrations, and system upgrades within agreed scope, timelines, quality standards, and governance controls.

Maintain accurate documentation and consider efficient use of systems, data, and processing resources when defining or improving solutions.

Technical Skills (By Category)

Programming Languages

Essential

Working knowledge of SQL for data analysis, data validation, reconciliation, and investigation.

Ability to understand functional logic, data rules, system behavior, and processing flows in VisionPLUS-related applications.

Preferred

Exposure to scripting or programming concepts that support system analysis, testing, reporting, or integration validation.

Ability to interpret technical specifications or application logic relevant to payment systems.

Databases and Data Management

Essential

Knowledge of relational database concepts and practical SQL-based data analysis.

Ability to analyze data relationships, transaction records, business rules, data dependencies, and data quality issues.

Experience validating data requirements and expected results across VisionPLUS and related payment systems.

Understanding of cards and payments data, including relevant customer, account, transaction, billing, authorization, or settlement information as applicable to the assigned solution.

Preferred

Experience analyzing data across banking, credit card, payment processing, or financial services systems.

Exposure to data mapping, reconciliation, data migration, reporting requirements, or data quality controls.

Cloud Technologies

Essential

Ability to assess functional requirements and integration dependencies where systems operate across hosted, cloud, or hybrid environments.

Understanding of system availability, data flow, access, and support considerations for integrated payment solutions.

Preferred

Exposure to cloud-based payment platforms or cloud-hosted enterprise applications.

Experience analyzing cloud-based API integrations or digital payment services.

Frameworks and Libraries

Essential

VisionPLUS application and module knowledge, including CMS, FAS, TRAMS, VMX, or related modules.

Understanding of business analysis frameworks and practices for requirements gathering, gap analysis, functional design, testing, and delivery.

Ability to define functional rules, process flows, data requirements, integration expectations, and acceptance criteria.

Preferred

Experience working with payment processing frameworks or digital payment solution components.

Exposure to API-based integration patterns and service-oriented application designs.

Development Tools and Methodologies

Essential

5+ years of experience performing business analysis activities across the software development life cycle.

Practical experience with SDLC and Agile methodologies.

Experience supporting requirements gathering, functional analysis, design discussions, development clarification, testing, UAT, deployment, and production support.

Experience using requirements management, defect tracking, test management, documentation, and collaboration tools.

Ability to produce clear and traceable business and functional documentation.

Preferred

Experience working in Agile/Scrum delivery teams with sprint planning, backlog refinement, reviews, retrospectives, and prioritization.

Exposure to API testing tools, process modeling tools, or automated test support tools.

Experience coordinating cross-functional delivery activities for system upgrades or integrations.

Security Protocols

Essential

Understanding of secure handling of customer, account, transaction, and payment-related information.

Awareness of access control, data confidentiality, auditability, privacy, and secure requirements practices.

Ability to ensure functional requirements support applicable organizational security, risk, compliance, and data protection standards.

Preferred

Experience supporting security or compliance require