Technical Product Manager

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

Commerce is looking for a Technical Product Manager to drive the execution and evolution of Catalyst , BigCommerce's next-generation storefront architecture powered by Next.js, React, and the Storefront GraphQL API.

BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.

Our platform currently serves tens of thousands of developers globally, processing billions of dollars in merchant revenue annually. Catalyst is the architectural forcing function moving BigCommerce toward a public-API-first, composable commerce platform — and you'll be a core part of it. The ecosystem spans the Storefront GraphQL API, a versioned SDK framework, a Reference Theme, Checkout modernization, B2B integration, Native Hosting on Cloudflare Workers, and a Visual Builder integration. You'll own execution across several of these areas and partner with senior product leadership on the overall vision.

This is not a traditional PM role. You'll be designing TypeScript SDK APIs, defining GraphQL schema contracts, shaping the developer experience for a Next.js framework, and working on a hosting product built on Cloudflare's edge platform. You need to be as comfortable reading code as you are writing a roadmap — able to run the product locally, open a PR when something needs fixing, and go deep on technical decisions without waiting for someone to explain them. That doesn't mean you know everything, it means you're willing to go figure it out.

To be considered, the applicant must reside in the United States.

We have a preference for candidates located in Austin, TX or Atlanta, GA.

What You'll Do

Product Strategy

Own the roadmap for your assigned product lanes and contribute to the broader Catalyst strategy alongside senior product leadership, ensuring your work converges into a coherent whole

Help define the vision for the product experience through sketches, mockups, prototypes, and written documentation

Prioritize the execution path within your areas by making smart trade-offs — balancing developer experience improvements, feature support, hosting infrastructure, and architectural modernization against finite team capacity

Define the public API surface for SDKs, including versioning semantics, TypeScript interfaces, and developer-facing contracts

Contribute to the modernization of adjacent product areas into native, API-first implementations within the Catalyst framework

Help drive the Native Hosting product from alpha through GA — including CLI experience, deployment architecture, custom domain assignment, usage metering, and pricing

Support monetization strategy and product growth drivers for Native Hosting and the broader Catalyst ecosystem

Track KPIs and monitor performance against goals: live storefronts, GMV, churn rate, reported bugs, MRR, and partner sentiment

Understand and monitor the competitive landscape — Shopify Hydrogen, Vercel Commerce, and the broader composable commerce ecosystem

Build dashboards, living reports, and automations to make metrics self-serve and scale your time

Identify potential issues early and help develop contingency plans

Ensure APIs, SDKs, and documentation are structured so that AI coding agents can build on the platform effectively

Drive Developer Excellence

Champion developer experience as a primary competitive advantage — targeting fast time to live storefront

Help build SDK strategies that ensure consistency while respecting language and framework idioms

Design documentation that serves both human developers and AI agents effectively

Support a thriving developer community through authentic engagement, technical content, and ecosystem partnerships

Stakeholder Alignment & Communication

Communicate clearly with internal stakeholders to keep your engineering team set up for success. Help frame cross-team work within a unified narrative so that what customers see as "the Catalyst Roadmap" reflects the full picture

Write and publish public documentation and release notes. Maintain the Features Doc, Roadmap Doc, and Release Notes for your areas as the single source of truth for what Catalyst supports and what's coming next

Write regular initiative-level updates for internal stakeholders. Concise, clear, no fluff

Help ensure partner GTM teams are properly enabled with product information, pricing, packaging, and sales enablement materials

Build relationships with customers and partners to gather feedback. Engage directly with partners, agencies, and merchants — validate priorities and set realistic expectations

Coordinate cross-team dependencies across Storefront, Checkout, B2B, Makeswift, and Infrastructure teams to ensure API-first development flows through the full stack

Collaborate with cross-functional stakeholders including Marketing, Business Development, Sales, and Engineering

Who You Are

3+ years of technical product management experience, with at least 1 year focused on developer platforms, SDKs, APIs, or framework-level products

Hands-on fluency with modern front-end web technology: TypeScript, React, Next.js (App Router, RSC, streaming), and Node.js

Solid understanding of GraphQL API design — schema modeling, query patterns, and the tradeoffs of exposing platform capabilities through a public API surface

Familiarity with edge computing platforms, serverless architecture, or infrastructure products — ideally Cloudflare Workers, Durable Objects, KV, and R2

Experience contributing to complex, multi-team technical initiatives from concept through execution

A pragmatic, iterative approach to execution: you break ambiguous problems into concrete deliverables with clear exit criteria

Comfort operating at the intersection of engineering, design, and go-to-market — you can write a technical RFC in the morning and a sales enablement brief in the afternoon

Excellent written communication. Concise, precise, and high-signal. You'll be authoring developer documentation, strategy docs, roadmap materials, and release notes

Nice-to-Haves

Exposure to pricing, packaging, and go-to-market strategy for technical products — not just feature specs

Experience with ecommerce platforms, headless commerce, or composable architecture patterns

Familiarity with visual builder / CMS products and their integration into developer frameworks

Experience building or using developer CLI tools and scaffolding workflows

Background in developer relations, developer experience, or open-source product management

Understanding of OAuth 2.0, JWT, and modern API security patterns

Experience with API monetization and usage-based pricing