QueueBuster

Technical Support Engineer

Noida, India

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 2.4M live jobs from 200,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Position Title: Technical Support Engineer / Sr. Technical Support Engineer

Location: Noida (Onsite)

Position Type: Full Time

About DPD Technologies

QueueBuster (a DPD Technology company) is a dynamic and fast-growing retail technology leader, revolutionizing the way businesses manage their

operations. From sprawling retail chains to compact kiosks and carts, QueueBuster powers over 75,000 merchants across the globe. Our versatile

POS solutions cater to diverse business needs, including seamless billing, inventory management, khata (digital ledger), eStore integration, CRM loyalty programs, and detailed reporting. Serving industries like retail, restaurants, cafes, electronics, FMCG, and more, QueueBuster is committed to empowering businesses of all sizes to operate smarter and more efficiently. At QueueBuster, we champion a culture of collaboration, creativity, and innovation, where teamwork thrives, and flexibility is celebrated.

Job Description

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot our POS software problems and help our customers with their support queries. Ultimately, you will be a person our customers' trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Roles and Responsibilities

Responsible to merchant’s support queries
Support on email / phone calls / google meets to give clients quick answers
Online meeting with merchants to diagnose the software issues providing product tech demonstration to the merchants Installing and configuring merchant’s POS device
Merchant On-boarding, product online training. Ability to work in 24*7 support environment
Willing to travel to client side for troubleshooting, if needed

Education

Bachelor’s degree in computer science or information technology
Proven work experience of 0-3 yrs as an application support / technical support role Ability to solve complex application/software issues
Excellent interpersonal skills
Good written and verbal communication skills

Original posting on QueueBuster's site ↗

Browse similar roles

More roles at QueueBuster

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job