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CGS Nexus

Technical Support Representative Night shift

USA REMOTE

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
US
Work mode
Remote-friendly
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Technical Support Representative - Night Shift

Full-Time Temporary REMOTE Position

Preferred locations: Florida, Texas, Georgia, Tennessee, North Carolina, and New Jersey.

Job Description:

We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.

  • Key Responsibilities:
  • - Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
  • - Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
  • - Assist in the setup and installation of new hardware and POS-related software.
  • - Perform troubleshooting on core system remote devices.
  • - Engage in various computer-related break-fix repairs as needed.
  • - Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.
  • Qualifications:
  • - Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.
  • - Strong understanding of POS hardware (including all peripherals)
  • - Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
  • - Proficient in networking.

You need to have your own equipment that you can use (Windows device), including dual monitors and a strong wired internet connection.

If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.

Must be able to work at a rate of $16.00 per hour.

Original posting on CGS Nexus's site ↗

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