Technical Writer 776

Join the team at Freedom Technology Solutions Group and take the next step in your career! This position supports an established prime contract and offers telecommuting and flexible scheduling supporting a mission focused program.

Freedom Technology Solutions Group is seeking a Technical Writer to join our technical team. We are looking for someone who is, first and foremost, a strong technical writer—not simply an editor. The successful candidate will work directly with software engineers, systems engineers, DevOps personnel, testers, and other technical SMEs to understand systems and independently develop clear, accurate, and usable technical documentation.

This role requires someone who can take technical discussions, demonstrations, engineering artifacts, and existing source material and turn them into well-structured documentation from the ground up. You should be comfortable asking the right questions, learning complex technologies quickly, and translating highly technical information into content appropriate for a variety of audiences.

Responsibilities

Author, review, revise, and maintain technical documentation supporting software development, systems engineering, system operations, testing, deployment, and end-user activities

Develop new technical content from source material, engineering discussions, demonstrations, and SME interviews rather than primarily editing existing documentation

Work closely with software developers, systems engineers, DevOps engineers, testers, and other technical SMEs to gain an in-depth understanding of systems, products, workflows, and documentation requirements

Translate complex technical concepts into clear, concise, and easy-to-understand documentation for technical and non-technical audiences

Create and maintain documentation across multiple environments and networks

Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

Develop user guides, system documentation, operational procedures, troubleshooting guides, online help, developer documentation, and other technical content

Create tutorials, procedures, and step-by-step instructions that enable end users to effectively use applications and systems

Organize technical information into logical, consistent, and maintainable documentation sets

Identify documentation gaps and proactively work with technical teams to develop the required content

Create or incorporate diagrams, screenshots, workflows, and other visuals that improve understanding of technical concepts

Maintain documentation as systems, software, processes, and requirements evolve

Required Qualifications

Active Top Secret/SCI with Polygraph

Associate's degree in a technical discipline from an accredited college or university. Two (2) years of additional technical writing experience may be substituted for an associate's degree

Two (2) years of experience supporting programs and contracts of similar scope, type, and complexity within the Federal Government

Demonstrated experience authoring technical documentation, particularly for software, systems, or other complex technical environments

Strong technical writing skills with the ability to independently develop documentation from technical source material and SME input

Experience writing documentation and procedure manuals for multiple audiences

Experience working directly with engineers and other technical SMEs to gather information and develop documentation

Ability to understand complex technical subject matter and translate it into clear, organized, and actionable content

Experience developing user-focused documentation that improves usability and overall user experience

Ability to create or work with technical visuals, diagrams, screenshots, and workflows

Strong organizational skills and attention to detail

Ability to prioritize multiple simultaneous deadlines and manage multiple documentation efforts

Proven ability to quickly learn new technologies, applications, and technical concepts

Strong communication and collaboration skills

Desired Qualifications

Understanding of the Systems Development Life Cycle (SDLC)

Experience documenting Agile software development or DevSecOps environments

Familiarity with software development, cloud, infrastructure, or enterprise IT environments

Experience working in Confluence or similar collaborative documentation platforms

Experience creating system administration, deployment, troubleshooting, or operational documentation

Experience supporting technical teams within the Intelligence Community or other Federal Government environments

This is an excellent opportunity for a technical writer who enjoys creating content, learning technology, and working directly with engineers. If you are someone who can take complex technical information and turn it into documentation that people can actually understand and use, we want to hear from you.

The estimated salary range for this position is between $100,000-$130,000 (annualized USD). This range reflects the typical pay for the role and is one part of the company's comprehensive compensation package. Actual salaries are influenced by several factors, such as location, the individual’s education, skills, experience, and competencies, as well as contract affordability and organizational needs.

What’s in It for You?

Flexible work environment

A team mentality – work with friendly, like-minded professionals

Work with innovative, cutting edge technologies

Enjoy extremely competitive compensation and benefits

A work-life balance you can count on

Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

Amazing benefits including matching 401k, fully paid medical, and more

Generous paid time off – including paid site closure days

Competitive salary offerings

Paid training and tuition reimbursement

Referral bonuses

Fully paid life and disability

Annual logo wear allowance

Company sponsored events (game nights, holiday party, summer party, happy hours)

Interested in learning more about Freedom and our culture? Contact us today! We’re constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team.

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status

Applicant Federal & E-Verify Postings

VEVRAA Federal Contractor

Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at

Phone: 410-290-9035

Email: [email protected]

Equal Opportunity Employer, including disabled and veterans.

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