Teleservices Engineer/Architect, Journeyman

FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.

Overview of position:

We are looking for a Teleservices Engineer/Architect, Journeyman to work in Indianapolis, IN

An active Secret Clearance and United States Citizenship are required to be considered for this position.

Responsibilities

Provide platform engineering support for DFAS CCE NIPRNet enclave

Process and resolve Tier 3 DFASNow support tickets

Support implementation of new hardware and software technologies

Assist with CCE infrastructure monitoring activities

Support virtualization and directory services operations

Document technical solutions and effort in ticketing system

Participate in CCB change control processes

Support Teleservices infrastructure (VoIP, fax systems, conferencing)

Coordinate with senior engineers on complex technical issues

Support testing and validation of CCE changes

Experience/Skills:

5+ years systems engineering experience

Windows Server administration (AZ801-802 certification)

Security+ certification

Experience with enterprise virtualization platforms

Proficiency in Windows Server and basic Linux administration

Knowledge of MECM, SCOM, and Microsoft management tools

Experience with Active Directory

Familiarity with VoIP and teleservices technologies

Experience with ticketing systems

Preferred Qualifications:

CISSP certification (upgrade path)

Azure administrator certification

VMware VCP certification

Experience with DFAS systems

Knowledge of DISA STIGs

VoIP/Unified Communications experience

PostgreSQL database experience

Education:

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field

Certifications:

Microsoft Azure AZ-801 & AZ-802

CompTIA Security+ or equivalent

Clearance:

Active Secret clearance is required.

Must be a United States Citizen and pass a background check.

Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).

FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.