Trainer, GSF Learning and development, GSF Learning and development

• Trainer – Delhi, will be an active member of the learning team in the North. The trainer will be responsible to manage L&D activities for UFF sites/3P hubs/ Dark stores.
• Job Responsibilities:
• 1- Own business goals and intervene by identifying knowledge gaps to be filled.
• 2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.
• 3- Proactively track mapped sites performance and pre-announce training interventions.
• 4- Supervise structured learning metrics and also oversee their results for the assigned sites.
• 5- Managing live performance metrics end to end for the assigned sites.
• 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D
• 7- Maintaining data and analysis through reports on excel (as per business requirement)
• 8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.
• 9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
• 10- Identifying learning coaches & certifying them.
• 11- Lead the individual improvement projects to enhance the business performance.
• 12- Drive Quality & Learning metrics
• 13- Conducting zoom & Class room sessions for the stake holders

• Key job responsibilities
• 1- Own business goals and intervene by identifying knowledge gaps to be filled.
• 2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.
• 3- Proactively track mapped sites performance and pre-announce training interventions.
• 4- Supervise structured learning metrices and also oversee their results for the assigned sites.
• 5- Managing live performance metrices end to end for the assigned sites.
• 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D
• 7- Maintaining data and analysis through reports on excel (as per business requirement)
• 8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.
• 9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
• 10- Identifying learning coaches & certifying them.
• 11- Lead the individual improvement projects to enhance the business performance.
• 12- Drive Quality & Learning metrics
• 13- Conducting zoom & Class room sessions for the stake holders

• A day in the life
• Track the day to day learning & business metrics and plan to visit the mapped sites/hubs for metric improvement
• Involve and engage well with mapped hub POCs
• Offer visibility on daily reporting and progress updates

Basic qualifications

• - Experience with written and verbal communication and presentation
• - Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred qualifications

- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.