Truckload Admin

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential.

About the Role

We are looking for a Truckload Admin to provide administrative and documentation support for day-to-day truckload operations. This role will focus on accurately entering and maintaining shipment information, monitoring carrier communications, updating shipment milestones, and ensuring required documents are properly filed.

What You'll Do

Enter and maintain truckload orders in CargoWise

Monitor carrier emails and update shipment milestones and notes accordingly

Upload rate confirmations and Proof of Delivery (POD) documents into eDocs

Maintain and update tracking spreadsheets with accurate shipment information

Review shipment records and documents for completeness and accuracy

Follow established processes to ensure shipment information is updated in a timely manner

Coordinate with internal operations teams when shipment information or documentation is missing or requires clarification

Support other administrative tasks related to truckload operations as needed

What You Need

Prior experience in truckload, trucking, freight forwarding, logistics, or transportation operations

Experience handling shipment data, carrier communication, and logistics documentation

Familiarity with CargoWise is preferred

Strong attention to detail and accuracy

Comfortable working with Excel or Google Sheets

Good written English communication skills, particularly for reviewing and responding to carrier emails

Ability to manage multiple shipments and maintain accurate records

Organized, reliable, and able to work independently

Comfortable working with repetitive, detail-oriented administrative tasks

Technical Requirements

Fiber internet (PLDT Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps

Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps

Quiet, conducive home workspace

OPTIONAL: Wired Ethernet connection preferred during work hours

OPTIONAL: Power backup (UPS) if the location experiences frequent outages

Why Expedock

HMO coverage and leave credits become available after three months of engagement.

Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.

Structured Engagement & Training: Start strong with a structured engagement program and client-specific training designed to help you quickly master your assigned workflows.

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

Evaluate your qualifications and suitability for current and future roles

Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience

Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.