Universal Technician

Job Description:

Essential Duties and Responsibilities

Universal Technician position is to perform all services included but not limited to recurring services, initial services, service calls and any other service-related tickets for all departments of service. This includes all residential and commercial services. The day-to-day services will vary and can change throughout the day as needed.

Duties may include:

Be flexible in day to day operations. Not limited to one service department within the branch daily

Provide customers with respectful, professional, and friendly assistance with their pest control needs.

Identify pest problems and identify solutions to those problems

Provide timely and effective pest detection, elimination and prevention solutions on a preset daily route

Complete the application of fertilizers, pesticides, herbicides and fungicides on a preset daily route

Computing basic math problems

The use of a variety of hand tools

Evaluate and identify conducive conditions and provide detailed reports

Establish effective working relationships with a variety of customers, both internal and external

Use of handheld computerized equipment to manage service calls and documents

Provide customers with general information about our various services

Conduct service calls as needed

Problem solving and/or complaint resolution

Performs other duties as assigned

Perform services inside attics and crawl spaces as needed

Operate and maintain company vehicle in a safe and respectful manner.

Take an individual interest in the overall success, well-being, and improvement of Turner Pest Control.

Ideal candidates will:

Enjoy working outdoors in varying weather conditions

Not have a fear of bugs, snakes, rodents, etc.

Be able to withstand long periods of squatting, standing and walking; including the ability to climb, balance, stoop, kneel, crouch, and/or crawl

Be able to carry a 50lb pack on their back

Wear personal protective equipment (PPE) which includes an OSHA compliant respirator in some cases.

Safe use of portable ladders within the manufacturer's specifications and OSHA regulations

Have excellent listening and communication skills

Be competent with the use of new technology

Be organized and able to manage their own daily route

Qualifications and Education Requirements

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

High School diploma or GED required

Required Skills

Must be at least 18 years old

No experience required , training will be provided

High School Diploma or equivalent

Ability to work independently, manage route-based work, and provide exceptional customer service.

​ ​ Preferred Skills ​

Experience Working Outdoors

Customer Service Experience

Excellent Listening and Communication Skills

Relationship Building and People Skills

Problem Solving Skills

• Supervisory Responsibility:
• This position has no direct supervisory responsibilities.

• Position Type:
• This is a full-time position. Some Saturdays may be required .

• Travel:
• Local daily travel within the assigned territory.