Utilization Management Specialist NE

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Utilization Management Specialist NE

Location

Vero Beach

Facility

Indian River Hospital

Department

Utilization Review-Indian River Hospital

Job Code

0009IR

Shift

Days

Schedule

7:30am-4:30pm

Job Summary

CCIR Bidding Period: 9/14/26 - 9/18/26

Job Details

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world .

Utilization Management (UM) Specialists perform UM activities, such as admission review, concurrent review, retrospective chart review and clinical systems review to measure clinical performance and UM issues that affect reimbursement for the patient’s hospital stay or visit. Your work i mpacts the denial rate , which in return would impact patients out of pocket expenses . Here, you will have the opportunity to work with a dynamic team of like-minded individuals and have the chance to grow your skills into a supervisor role.

A PRN caregiver in this position works varying days from 7 : 3 0AM – 4: 3 0PM.

A caregiver who excels in this role will:

Recommend resource utilization .

Prioritize and organize work to meet changing priorities.

Utilize analytical abilities required to gather data.

Use clinical judgment to apply predetermined criteria or use independent clinical judgment when no predetermined criteria exist to identify problems, facilitate resolution, recommend corrective action, and report results effectively.

Use independent clinical judgment in reviewing records to determine status of patients stay, if proper procedures have been followed, seriousness of incidents and ability to identify need for and participate in focused reviews, special projects and identify opportunities for improvement.

Make recommendations regarding appropriateness of the treatment plan for continued stay and safety of the discharge plan.

Achieve a minimum of 85% on IRR quarterly.

Complete utilization management for assigned patients with at least 25-30 reviews per day.

Apply medical necessity guidelines accurately to monitor appropriateness of admission and continued stays.

Document appropriately in UM notes to provide evidence that the UR process for the case was followed.

Minimum qualifications for the ideal future caregiver include:

Graduate from an accredited school of professional nursing (Diploma, ADN or BSN program)

Current state licensure as a Registered Nurse (RN)

Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross

Three years of equivalent full-time clinical experience as a Registered Nurse

Knowledge of medical terminology, anatomy, physiology, diagnosis, surgical procedures and basic disease processes

Analytical ability to gather data, decide on conformity based on predetermined criteria, identify problems and refer for resolution

Basic knowledge of medical record coding standards

Awareness of licensing and accreditation standards

Proficient with Microsoft Office

Knowledge of billing practices, identification of billing problems, adequacy of documentation, and ability to conduct research of issue at hand, as well as formulate recommendations based on findings

Knowledge and experience with Care Guidelines, Medical Necessity Criteria and/or other UM criteria sets

Advanced interpersonal and communication written and verbal skills

Ability to assess medical re cords and determine stay length and proper p rocedures in accor dance with policies and procedures

Demonstrated competence in all areas identified in the Competencies, Dimensions, Problem Solving and Information Management sections

Cognizant of reimbursement denials and effect on cost of care

Knowledge of and ability to use multiple Hospital information systems and Department's software

Preferred qualifications for the ideal future caregiver include:

Bachelor of S cience in N ursing (BSN)

Case Management Certification (CCM) within first year of eligibility

Prior Utilization Management experience

Physical Requirements:

• •Requires walking, sitting, and/or standing for long periods of time.
• •Requires constant attention to detail, reading of medical records, and meeting deadlines.
• •Works in an environment where there is some discomfort due to dust, noise, temperature.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster .

Cleveland Clinic is pleased to be an equal employment opportunity employer.