Terac
UX and Product Leaders: Customer Research Workflows
United States
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- Remote-friendly
- First seen by hirly
- 3 Oct 2026
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the posting
What We're Researching
We're running a paid study on how customer research is conducted at smaller organizations. Understanding your tool usage, switching triggers, and spending habits helps shape future product roadmaps and go-to-market strategies. We want to know what drives your team to adopt new platforms or stick with existing solutions.
How It Works
During a remote video interview, you will walk us through a recent customer research project from start to finish. We will ask you to detail the tools you used, how you managed the budget, and what influenced your purchasing decisions. You will also review a few hypothetical messaging concepts and share your candid feedback. The conversation flows as a standard user interview with occasional screen sharing to demonstrate your workflow.
Who This Is For
This study targets professionals who actively run or commission user research within their organizations. We welcome product managers, UX researchers, marketing leaders, and consumer insights specialists. Ideal candidates wear multiple hats and have direct involvement in their team's software budget or purchasing decisions.
What You'll Do
Walk us through your end-to-end process for running customer research
Discuss the software tools you currently use and why you selected them
Explain your budget allocation and purchasing triggers for new research platforms
React to potential product messaging and go-to-market concepts
Who Should Apply
Currently working in product, UX, marketing, or insights at a small organization
Hands-on experience running or commissioning customer research projects
Involvement in tool selection or budget decisions for your team
Comfortable joining a remote video call to discuss your workflows
Compensation
$21 one-time
Ready to participate?
Start your paid interview now
About Terac
Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
Learn more at terac.com or on YouTube at @jointerac .
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