Flywheel
V107C - Legal Billing Operations Specialist
Remote - South Africa
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hirly's read of this role
- Seniority
- Mid level
- Country
- ZA
- Work mode
- Remote-friendly
- First seen by hirly
- 13 Oct 2026
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the posting
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
We are seeking a detail-oriented and proactive Legal Billing & Collections Specialist to support our law firm's billing operations, accounts receivable processes, and utilization reporting. This role is responsible for managing the monthly billing cycle, overseeing retainer replenishments and collections, maintaining billing accuracy, and supporting attorneys with billing policy compliance. The ideal candidate combines strong legal billing knowledge with excellent analytical skills, professionalism, and experience working with AI-driven tools and legal practice management software.
Schedule: Monday to Friday, 9:00 AM - 06:00 PM EST/EDT
Monthly Compensation Range: 1,015 to 1,100 USD
Responsibilities include, but are not limited to:
Support attorneys and staff with billing policy questions.
Identify, document, and help resolve recurring billing errors.
Assist with billing-related projects and provide coverage during team absences.
Provide weekly and quarterly performance reports to attorneys.
Maintain billable hours, utilization, and revenue reports.
Follow up on collections and escalate unresolved issues as needed.
Communicate with clients regarding replenishments and outstanding invoices.
Apply retainer funds, reconcile billing activity, and track outstanding balances.
Coordinate attorney approvals and ensure invoices are sent on time.
Utilize AI billing tools to support billing reviews and process improvements.
Requirements:
- Minimum of 2 years of experience in legal billing, bookkeeping, accounts receivable, or a related financial role .
- Law firm experience strongly preferred.
- Experience using legal practice management or matter management systems; LEAP experience strongly preferred .
- Hands-on experience using AI tools to improve workflows and operational efficiency.
- Advanced Microsoft Excel skills, including reporting, reconciliations, and data analysis.
- Strong attention to detail and ability to identify discrepancies quickly.
- Experience communicating professionally with attorneys, clients, and stakeholders regarding financial matters.
- Ability to manage deadlines and prioritize multiple projects simultaneously.
Work Shift:
Languages:
English
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Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Listed on hirly, a job board. hirly is not the employer: Flywheel is hiring for this role.
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