Virtual Recruiter

Description

Proman Staffing is a member of the Proman global family of companies, and a leading provider of temporary staffing throughout the Southeast, Central South, Midwest, and Eastern United States. Proman Staffing has created a strong reputation providing industrial staffing services for a wide variety of businesses. Our success is our ability to incorporate top performance teams at our locations with a focus on the industrial sector of the market. We are a global company proud of our family culture of working as one team for our customer’s advantage.

Responsibilities

• •Serves Applicants by determining eligibility & hiring requirements; scheduling of new hire orientations; fulfilling requests.
• •Answers inquiries by clarifying desired information; researching, locating, and providing information as necessary.
• •Informs applicants by explaining orientation procedures; providing information; appointment scheduling/confirmations.
• •Fulfills requests by clarifying desired organization / branch goals.
• •Recognizing opportunities to up-sell positions; provide brief explanation of current jobs to applicants as requested.
• •Maintains call center database by logging all applicable information.
• •Updates job knowledge by participating in educational opportunities.
• •Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• •Not limited to other office tasks as assigned.

Requirements

Job Requirements

• •Communicate effectively in written and verbal forms.
• •Organization and attention to detail.
• •Able to handle sensitive or difficult issues with confidence and in a calm manner without being unduly influenced by intense emotions.
• •Data Entry Skills.
• •Must display persistence and dedication to complete all assigned tasks.
• •Strong problem-solving abilities.
• •Proficient with the Microsoft Office Suite.
• •Experience using other standard office equipment.

Skills & Abilities

• •Good basic math skills.
• •Strong multi-tasking abilities.
• •Must be able to contribute to a positive team atmosphere.
• •Must demonstrate strong customer service orientation.
• •Must be detail and results oriented.
• •Excellent communication (listening, speaking, writing) & diplomacy skills.
• •Results oriented, knowing when to act and when to seek guidance or permission.
• •Assertive but respectful in communications with clients and team.

Qualifications

• •High school diploma or GED.
• •College degree preferred.
• •Minimum two years of experience working in call center or other related position.
• •Call Center or Staffing experience a plus.

This is not an all-inclusive list of duties and may include other duties and responsibilities as assigned by supervisor.