VP, IT Operations

Management Level

E

• EQ, Next Starts Now
• We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ’s mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.

With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.

Role Summary

The Technical Engineering Manager will guide, drive, and lead technical excellence within the teams to enable market-leading software engineering standards for the development and delivery of innovative products enabling iconic global recall to Equiniti.

This role operates with a high degree of autonomy, taking full responsibility for delivering technical and business objectives while managing work against time, cost, and quality targets. It significantly influences stakeholders, customers, partners, and resource allocation, ensuring strong collaboration and customer focus throughout all stages of delivery. The position involves leading complex technical and professional initiatives, applying expertise across diverse and often unpredictable situations while coordinating subject matter experts to resolve challenges. Strong operational leadership is required, including risk assessment, continuous improvement, and advising on standards, tools, and best practices. The role drives innovation, evaluates the impact of emerging technologies, and communicates complex concepts effectively to a wide range of audiences. It also promotes learning, champions security and ethical practices, and applies deep industry and business knowledge to help define standards for others.

• Core Duties/Responsibilities
• The successful candidate will be responsible for the following:

Line Management responsibility for Engineers within the Engineering home. Provide encouragement, guidance, coaching and mentoring to members of the team

Lead the adoption of the over-arching Software Development Lifecycle and Agile TOM within the engineers aligned to your Home

Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products

Identify and implement the engineering model best suited for Equiniti based on current business context and available resources

Lead and promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating new ways of thinking to improve design, productivity, and quality

Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organisation to meet market and client needs

Responsible for and above all advocate for the reduction in technical debt across the estate and mission, working alongside Product to ensure the reduction of technical debt is prioritised appropriately

Foster and maintain the relationship with central EQ functions, i.e. risk management, compliance and InfoSec, and ensure any corrective actions are raised with Product for timely execution

Mentor and guide all engineers within your team and assist with technical challenges as needed

Infuse a sense of ownership and pride amongst team members to deliver high-quality work and institute a self-directed and high-performance culture in the team

Build a strong talent pipeline through hiring, internal movements, succession planning and talent reviews

Lead and promote the evaluation of emerging technologies, models and methods on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; drive adoption as required

Responsible for articulating the technical roadmap, the overall vitality of the product, architecture overview documentation and leading the validation of our platforms in the product pipeline

Be considered as an expert or experienced coder, and where relevant contribute to code on a regular basis

Develops organisational policies, standards, and guidelines for software construction and refactoring.

Plans and leads software construction activities for strategic, large and complex development projects.

Adapts or develops new methods and organisational capabilities and drives adoption of, and adherence to policies and standards.

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

Degree in technical education, engineering, computer science, etc.

Preferred, post-graduation in advanced computer science subjects and MBA in Systems

• •5+ years of hands-on tech stack experience
• •5+ years of management experience

Engineering development for a Product SaaS organisation

Led conceptualization and development of a portfolio of products or SaaS-based products

Professional Skills and Qualities

Agile Methodologies - Scrum

Efficiency improvement

Configuration management

Release readiness

Documentation / technical writing

Process, data, system engineering

Analytical - business, process, data, system

Lifecycle management

Problem solving

Emotional intelligence and empathy

Motivation, enthusiasm and optimism

Collaboration, teamwork and cooperation

Active listening and observation

Continuous learning

Language and communication

Creative thinking

Resilience, perseverance and patience

Ownership and dependability

Critical thinking

Time management

Decision-making

Innovative thinking

Accountability

Leadership and management

Technical and Domain Skills

Full Stack development

REST/WCF Services

Database Design

Responsive web design

Dependency Injection

Data access and persistence

ORM frameworks

Unit and integration testing; modern patterns and practices

Web accessibility standards

Web security principles

SAST and DAST tools

Content Management Systems

Message queuing systems

Application architecture

Containers

Micro services

Source code control

Awareness of Continuous Integration, Continuous Deployment and Blue/Green Deployments

Investigating and resolving issues

Devising permanent or temporary corrections and workarounds for faults

Capturing user feedback for subsequent analysis to inform future application development

Assists in the investigation and resolution of issues relating to applications

WCF, REST, Microservices, API Gateway, Messaging

Azure DevOps, Jenkins

TFSVC, GIT

Azure Cloud Platform, Amazon Web Services (Preferred)

Identity Access, e.g. ADFS, OAuth, Okta, Identity Server, Certificates

ORM Tools, e.g. Entity Framework, Dapper

Umbraco

SharePoint

JSON, XML, XSLT, XPath, XQuery

LINQ, Lambda

PowerShell

Dependency Injection, e.g. Autofac

HTML5, CSS3, SASS

Bootstrap

JavaScript, jQuery, jQuery UI

SQL Server

T-SQL/SQL Server

Unit Test Tools, e.g. MS Unit Test Framework, NUnit, xUnit

NET Core

.NET Framework

C#

ASP.NET Core, Web API, MVC, WebForms

Visual Studio

Redgate Tools, e.g. SQL Prompt, SQL Search

Experience in Financial Services

Compensation

$155,000 - $165,000

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.

Please note any offer of employment is s