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ROCKFORD RESCUE MISSION

WCC Coordinator Weekend (Evening/Night) PT

Rockford, IL

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Rate $21.00

OVERSEE THE DELIVERY OF SERVICES IN THE CRISIS PROGRAM

  • Read staff log and guest files when coming on shift.
  • Serve as a receptionist by answering the phone and door.
  • Monitor meal, snacks and, cleanup of Crisis guests.
  • Oversee the registering and checking in of guests on your shift.
  • Provide guests with emergency clothing and inform Case Manager of other clothing needs.
  • Assess the physical, emotional and spiritual needs of Crisis guests; intervening whenever possible and referring when appropriate.
  • Document all activities and file appropriately (i.e., daily log book, incident reports and guest files).
  • Keep office clean and straightened.
  • Assist volunteers on your shift.

UPHOLD A STANDARD WITH ALL CRISIS PROGRAM GUESTS, VISITORS, VOLUNTEERS AND CO-WORKERS THAT ALIGNS WITH PROGRAM EXPECTATIONS AND EXHIBITS CHRISTLIKENESS

  • Counsel those individuals that fall short of meeting the program and spiritual expectations.
  • Model Christ through your actions and words as you seek to help these individuals overcome conflict.
  • Look for opportunities to make referrals.
  • Be vigilant for any inappropriate behaviors, (i.e., smoking, drugs and/or alcohol possession or use, threats or physical violence, thievery and/or weapons).
  • Exhibit non-threatening conflict resolution amidst guest disputes.
  • Enforce program principles and procedures in a spirit of compassion and respect.
  • Document any and all corrective actions and file where designated.

MAINTAIN A SAFE AND SECURE ENVIRONMENT

  • Conduct random bunk checks to make sure everything is safe and secure. Make sure guests are in their appropriate bunks after hours. Document information regarding guests returning after curfew.
  • Manifest vigilance in helping to prevent any accidents, acts of violence, and/or any crisis situations from occurring.
  • Note any hazards or potentially hazardous situations and either correct or refer the issue to the Case Manager or Homeless Services Supervisor.
  • Notify appropriate Emergency Personnel (medical, mental health, law enforcement, fire department, etc.).
  • Defuse and/or refer all incoming Crisis telephone calls; documenting for follow-up.
  • Supervise guest intake and departure.

ADDITIONAL RESPONSIBILITIES

  • Attend weekly staff meetings as requested.
  • Attend any internal/external training or seminars, as suggested by Homeless Services Supervisor.
  • Attend any required First Aid, CPR, and/or Fire Safety training as scheduled by Homeless Services Supervisor.
  • Monitor medicines needed by guests.
  • Oversee dinner and cleanup.
  • Perform related work and other duties when required and as assigned.

Requirements

PHYSICAL FACTORS

  • Occasional lifting, moving, reaching, bending, twisting and stooping.
  • Ability to lift up to 30 pounds.
  • Frequent standing and walking.
  • Continuous sitting.

SPIRITUAL RESPONSIBILITIES

  • Take every opportunity to share the Gospel of Jesus Christ with others.
  • Provide spiritual encouragement to staff, volunteers, guests, and
  • residents.
  • Invest in the spiritual development of staff, guests, residents, and
  • donors.
  • Pray for and with staff, volunteers, guests, residents, and donors.
  • Ensure actions and policies reflect the Christian values and purpose of
  • the Mission.
  • Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19
  • Memorize monthly Scripture, Mission Statement, and Mission Core Values.
  • Participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings.
  • Support and attend annual mandatory Evangelism In Service training to
  • grow in knowledge of leading others to faith in Christ.
  • Participate in annual spiritual growth training through organization selected curriculum.

QUALIFICATIONS

  • Minimum requirement High School or GED.
  • Must demonstrate compassion toward the poor, needy, and homeless.
  • Must manifest Christian character traits of integrity, trustworthiness, responsibility, etc.
  • Must display respect, gentleness, and accountability when interfacing with Crisis guests.
  • Must be teachable and function as a team player; willing to resolve conflicts with others in the appropriate and acceptable manner.
  • Must use good judgment.
  • Must be punctual.
  • Must be able to follow verbal and written instructions.
  • Must engage in safe and healthy work practices, both on the premises and off-site facilities. Must take an active part ensuring the safety, health and well-being of all of our staff, volunteers, and Mission guests.
  • J03 license required within 90 days of hire.
Original posting on ROCKFORD RESCUE MISSION's site ↗

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