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IQVIA

2040 - Client Service Rep 2

Mexico City, Mexico

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hirly's read of this role

Seniority
Mid level
Country
MX
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • Job Overview
  • Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
  • Essential Functions
  • Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
  • Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
  • Follows IQVIA data verification protocols.
  • Researches, analyzes and responds to client inquiries that are routine in nature.
  • Provides support to team for client service meetings at customer sites.
  • May produce ad-hoc studies on demand.
  • Qualifications
  • Bachelor's Degree Req

SQL

Power BI

  • Two (2) years related work experience Req
  • Experience in an IQVIA role preferred and pharmaceutical experience Pref
  • Proficient in PC applications such as Excel
  • Ability to communicate effectively with various levels in the organization (written and oral)
  • Demonstrate problem solving, analytical and strong customer service skills

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Original posting on IQVIA's site ↗

Listed on hirly, a job board. hirly is not the employer: IQVIA is hiring for this role.

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