3rd Party Collections Specialists (Remote) (Telco)

Description

3rd Party Collections Specialist – Paid Training + Bonus Opportunity (Jacksonville, FL) Telco Collections

Location: Remote

Schedule: Mon/Tues 10am–7pm Wed/Thurs 9am-6pm Fri 8:30am-5:30pm

Remote Opportunity: Remote

At Sequium Asset Solutions , were redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology . At Sequium , we don’t wait for the future we create it.

Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you’ll receive:

$17–$20/hour + monthly bonus opportunities

Paid training program

Comprehensive benefits package

Paid time off

401(k) with company match

Employee referral program

Tuition reimbursement

Remote work

A supportive, growth-focused work environment

What You’ll Do

As a 3rd Party Collections Specialist , you will manage and recover outstanding debts on behalf of client organizations, using your communication and negotiation skills to drive successful outcomes.

· Contact consumers regarding past-due accounts on behalf of clients

· Negotiate repayment plans and resolve outstanding balances

· Handle high-volume inbound and outbound calls professionally

· Investigating and resolving account disputes

· Analyze account histories to determine appropriate collection strategies

· Maintain accurate and compliant account documentation

What We’re Looking For

· Minimum 2 years of 3rd-party collections experience.

· Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus!

· Strong communication and negotiation skills

· Detail-oriented with a problem-solving mindset

· Ability to manage multiple accounts effectively

· Bilingual Spanish skills are a plus

Work Environment

Professional, respectful, and team-oriented culture

Opportunities for advancement and career growth

Performance-driven rewards and recognition

We don’t just hire employees we invest in careers. If you’re motivated, goal-driven, and ready to be part of a company that values your success we want to hear from you. Employment contingent upon successful background check and drug screening Equal Opportunity Employer (EOE M/F/V/D)