Academic Counsellor - Thane/Sanpada

About the Role:

We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.

Key Responsibilities:

Counsel walk-in students and parents at the center regarding courses, programs, and career paths

Convert walk-in inquiries into admissions through effective counselling and relationship building

Handle online leads through calls, follow-ups, and cold calling

Guide prospective students and address their queries to drive conversions

Maintain regular follow-ups with leads to ensure closure

Update and manage lead data in CRM systems

Achieve daily/weekly/monthly admission targets

Coordinate with internal teams for smooth admission processes

Requirements:

Minimum 1 year of experience in student counselling/admissions or similar role

Strong communication and interpersonal skills

Experience in face-to-face counselling is highly preferred

Comfortable with cold calling and handling online leads

Target-oriented with a strong ability to convert leads

Knowledge of CRM tools is an added advantage

What We Offer:

Opportunity to work with a fast-growing EdTech organization

Performance-driven and supportive work environment

Competitive salary with incentives