Account Director - Enterprise

Join ShopMy - Powering the Future of Digital Marketing

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

About The Role:

The Enterprise Director drives strategic growth and revenue expansion within 8-12 high-value Fortune 500 accounts, serving as a trusted advisor to senior decision-makers while executing aggressive upselling initiatives. There is a specific focus on expanding clients’ investment in our Opportunities product.

Your Impact to The Role:

Strategic Account Management

Own and manage relationships with 8-12 enterprise accounts with our largest contract values

Serve as the primary strategic advisor and trusted partner to senior decision-makers

Conduct regular business reviews and strategic planning sessions with key stakeholders

Map complex organizational structures and identify key influencers across multiple departments and business units

Revenue Growth & Expansion

Own aggressive annual upsell targets with particular focus on increasing QoQ investment in Opportunities product

Create and deliver compelling business cases that demonstrate clear ROI and strategic value for expansion initiatives

Run enterprise sales cycles to secure dramatically larger investments by navigating complex orgs, building champions, and negotiating deals

Cross-Functional Leadership

Partner closely with Sales, Product, Client Strategy, and Technical teams to ensure seamless client experience

Advocate for client needs internally while driving product roadmap discussions and feature prioritization

You Are Energized By:

Challenging and persuading customers to change their mindset and pursue new ways of unlocking revenue growth

Negotiating complex contract renewals and expansions

Developing and executing comprehensive account strategies that align with clients' business objectives and drive mutual growth

Maintaining deep understanding of clients' industries, competitive landscapes, and strategic initiatives

Providing market insights and competitive intelligence to inform product development and go-to-market strategies

Contributing to thought leadership content and case study development

What We Are Looking For:

7+ years of enterprise account management or client success experience with Fortune 500 companies, in which you were directly responsible for the commercial agreements around renewal and/or revenue growth

Proven track record of consistently achieving annual upsell targets in prior role(s)

Excellent written and verbal communication skills

Experience managing complex, multi-stakeholder relationships in enterprise environments

Exceptional relationship-building and executive presence capabilities

Strong analytical and strategic thinking skills with ability to translate complex business needs into actionable solutions

Outstanding negotiation and presentation skills, comfortable presenting to senior executives

Strong experience managing enterprise renewal cycles, procurement processes, and contract negotiations

Bonus Points:

Experience closing $1M+ deals

Background in B2B technology, SaaS, performance marketing or professional services preferred

Proficiency with CRM systems (Salesforce preferred)

Entrepreneurial mindset with ability to think and act like a business owner

Resilient and adaptable, able to thrive in fast-paced, high-pressure environments

Collaborative leader who can influence without authority across all organizational levels

Strong business acumen with understanding of financial metrics and business operations

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range

$145,000 — $165,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission, and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

Benefits & Perks

ShopMy invests in more than compensation. We support your health, your growth, and your life outside of work.

Equity in ShopMy - Every employee is an owner; all roles receive equity

Monetize Your Influence - Every employee builds and grows their own ShopMy page

401(k) with Company Match - 3% employer contribution, fully vested

Healthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage

Mental Health Support and More - We offer employees and their dependents virtual mental health support, urgent care, and primary care visits at no cost

Flexible PTO - Take the time you need, including your birthday off

13 Company Holidays

14 Weeks of Paid Parental Leave

Remote-First Culture with an NYC HQ - Some teams may have different location requirements

Workplace & Wellness Stipends - Support for wellness, home office needs, and a Wellhub membership

Disability & Life Insurance - 100% employer-paid

Health Care FSA/HSA

Annual Company Offsite

Quarterly Team Co-Locations