Account Executive

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Position overview:

Reporting into senior management and joining a successful and supportive team, this role is essential to the long-term success of the business by managing and growing our existing client base. The individual needs to deliver an inspiring, positive customer experience and must possess strong business development and client servicing skills.

This role requires the ability to sell and support all of Unbabel’s product offerings as they currently are and as they develop.

Primary Responsibilities:

Developing and executing strategic account initiatives to grow our strategic enterprise-level accounts

Responsibility for Unbabel's largest clients in the US

Responsibility for accounts with ARR over $2m per year

Meeting and exceeding defined sales targets through strategic planning of BAU account management, while up and cross-selling

Assisting clients in developing a business case and value proposition for growing our reach within their business

Leading kick-off meetings and major milestone meetings with senior client decision-makers

Maintaining a thorough understanding of Unbabel's service offering and advising clients on relevant aspects of this when required

Being comfortable with the solution sales process and selling on value, not price, specifically qualifying opportunities against the MEDDPIC process

Required qualifications and experience:

University degree or equivalent experience

A minimum of 10+ years of experience in sales, 6 of those managing complex enterprise-level accounts

Significant experience of Strategic Account Management and Business Development

Proven track record of successful customer engagement across a spectrum of verticals, which may include: Retail, E-Commerce, Manufacturing, Technology, Gaming and Market Research

Experience in B2B service sales

Experience in the SAAS and or Language Services industry

Knowledge of translation technologies is a bonus

Skills and behaviours:

Excellent communication skills

Commercially driven

Excellent presentation and negotiation skills

Flexible, consultative, team approach

Ability to multitask, handle interruptions and reschedule priorities

Open to creating and working with new ideas and methodologies

Approachable and supportive in mentoring the broader team

Willing to go the extra mile