Account Manager

Description

East Daley Analytics uses Predictive Index as part of its hiring process. Candidates must complete both assessments to be considered for this role: Click to take assessments

East Daley Analytics is a fast-growing market leader in North American energy infrastructure and commodity intelligence. Our data informs investment decisions, M&A transactions, and financial market strategies for the most sophisticated buyers in the energy sector.

We are looking for an outgoing, relationship-driven Account Manager who connects easily with people, builds trust, and translates client needs into results. This person will manage a portfolio of small- to mid-sized energy clients, driving engagement, platform adoption, subscription renewals, and account growth by connecting clients with East Daley’s data, insights, and services.

Working closely with Sales and our analysts, the Account Manager will lead client conversations, product demonstrations, and market updates. The ideal candidate is warm, confident, persuasive, and collaborative, someone who enjoys earning buy-in, thrives in a fast-paced environment, and combines initiative with strong follow-through. Curiosity about energy markets matters more than extensive industry experience.

Who thrives here

You put clients first and take ownership of their outcomes

You're curious about energy markets and want to understand how they move

You're excited to work where technology, analytics, and oil and gas meet

What you'll do

Serve as the primary point of contact for your accounts and build trusted relationships

Manage a mix of small-to-mid-size clients across the oil and gas value chain

Lead annual and multi-year subscription renewals in partnership with sales

Grow accounts by identifying opportunities for additional datasets or services

Build account plans that tie client goals to the value being delivered

Support onboarding and ongoing adoption of our analytics platform

Partner with our analysts to deliver market updates, insights, and data-driven support

Run product demos, regular check-ins, and quarterly market updates

What success looks like

A successful Account Manager will:

Learn each client's business well enough to connect our data to the decisions they make

Keep clients engaged and using the platform between renewals, not just at renewal time

Renew accounts on time and grow the contract value

Bring analysts into client conversations where they add the most value

Spot risk early and act on it before it shows up at renewal

Become a trusted partner clients go to first when they have a question

How you'll be measured

Retention rate

Upsell net contract value (NCV)

Client engagement and platform usage

Compensation

Base salary: $65,000 - $75,000 plus quarterly incentive compensation based on performance metrics

Full-time, exempt position based in Greenwood Village, Colorado

Benefits

Medical (multiple plan options), dental, and vision with company contributions

401(k) with a 3% company contribution

FSA and HSA options with company contributions

Employee Assistance and Wellness Programs

Company-paid life, AD&D, and short- and long-term disability coverage

Exposure to oil and gas market intelligence and SaaS analytics

A collaborative, in-person team with direct sales and analyst support

Professional development and a clear path for advancement

Employees are welcome to bring their well-behaved dogs to the office

Requirements

Minimum qualifications

2-5 years in account management, customer success, SaaS, or another client-facing role

Strong communication and interpersonal skills

Comfort presenting data, insights, and product value to clients

Ability to juggle multiple accounts and priorities in a fast-paced environment

Interest in oil and gas markets, energy analytics, and technology

Preferred qualifications

Bachelor's degree in business, economics, energy management, finance, or a related field

CRM experience (HubSpot, Salesforce, etc.)

Familiarity with natural gas, crude oil, NGLs, midstream infrastructure, or broader energy markets

This job description is not designed to cover every activity, duty, or responsibility required of the employee. Duties and responsibilities may change at any time with or without notice.

East Daley Analytics is an Equal Employment Opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or any other legally protected status.