Account Manager

. About Thunes

Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally.

Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/

Context of the role

The Business Development (BD) Manager based in Riyadh, will hunt for new customers across the KSA market. The person will need to be target driven and have a passion and ownership to deliver numbers. This will be a hands-on role with deep involvement in execution, leading from the front.

Key Responsibilities

Creating and executing the overall sales and business development plan for KSA

Hands on management of the end-to-end sales cycle, including lead generation, managing live accounts, and working closely with C suites to close deals

Developing and managing strategic partnerships with PSP’s, Acquirers, Banks, and other financial institutions

Support customer requests and exploring new opportunities to add value to the position

Ensure excellent communication and internal coordination to roll-out new services taking into accounts market specificity (regulation, competition etc.)

Attend tradeshows, source leads, follow sales process and report back to sales management team

Ensure all specific reporting within required time frame including full use of CRM tool with precision

Provide timely feedback to line manager about performance, sales activity, account management and strategy

Ensure account retention, contractual health, well-being, and maximum satisfaction of clients

Initiate and maintain a strong link between customers and back-office services to ease communication and facilitate the resolution of any issues

Identify trends by researching industry, related events, and announcements

Effectively communicate the needs of your customers to the support team

Professional Experience/Qualifications

Bachelor’s Degree

3+ years of experience in business development experience in the Money Transfer or Mobile Financial Services Industry

Hands-on, driven B2B salesperson from the fintech/payments world

Results-oriented with great skills in communication, organization, and negotiation

Great networking skills

CRM proficiency, Salesforce CRM knowledge is a plus

Flexible, self-motivated, disciplined, takes ownership of job at hand

Team-oriented, able to accept and create change

Strong understanding of customer, market dynamics and requirements

Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues

Strong sense of initiative and ability to work both independently and as part of a team

Excellent attention to detail

Fluent in English, other languages are bonus