Account Manager Benelux - Alpega TMS - SaaS

WHO ARE WE

Alpega is the trusted execution platform shippers and carriers across Europe rely on to plan, procure, and execute road freight - every day, at the speed the industry demands.

We are 450+ people across European offices, working in product, engineering, commercial, and the teams that keep partners connected.

In 2026, Alpega was named a Challenger in the Gartner Magic Quadrant for Transportation Management Systems. Our work also features in BCG's State of AI in European Logistics — alongside the companies setting the pace for the industry.

Find out more about us: About us | Alpega

As we continue to expand our footprint across Europe and support customers with increasingly complex logistics ecosystems, strategic account management becomes a critical lever for long. We’re now hiring an Account Manager, a high-impact role responsible for owning, growing, and strengthening our accounts across Europe. This is a hybrid role based in the regional markets where our customers are based (BENELUX).

ABOUT THE ROLE

This role combines tactical thinking, commercial acumen, and executive-level relationship management. You will be responsible for developing and executing tailored account strategies that maximize customer value, deepen long-term partnerships, and drive revenue growth across complex logistics organizations.

Account Ownership, Growth, Account Planning & Management

Own and manage a portfolio of regional customers across one or more European markets

Develop a solid understanding of each customer’s business, logistics setup, and growth objectives

Drive account growth through proactive upselling, cross-selling, and contract renewals

Identify expansion opportunities within existing customers by aligning Alpega solutions to evolving needs

Maintain strong customer satisfaction and retention through consistent engagement and follow-up

Proactively manage risks related to churn, adoption, or commercial changes

Relationship Management & Commercial Execution

Act as the primary trusted advisor for senior and C-level stakeholders within each account

Lead the full commercial cycle, from opportunity identification to value articulation, proposal development, negotiations, and Closed won

Conduct ROI and value discussions to demonstrate the value of Alpega’s SaaS solutions

Collaborate with Pre-Sales and Customer Success to deliver impactful product demonstrations and solution positioning

Ensure accurate forecasting and pipeline management for your account portfolio

Cross-Functional Collaboration

Collaborate with Product and Pre-Sales to shape solution fit

Work with Customer Success Managers to ensure seamless onboarding, adoption, and long-term retention of solutions

Act as the voice of the customer to internal teams, informing product improvements, service enhancements, and long-term strategic planning

Performance, Reporting & Continuous Improvement

Manage a performance-driven mindset by building pipeline, forecasting, prioritizing, and actively driving all open opportunities towards committed success

Navigate complex enterprise setups where data or stakeholder engagement may be fragmented, making pragmatic decisions to move opportunities forward

Evaluate account performance on a recurring basis and define actions that drive continuous improvement and revenue growth

WHAT WE LOOK FOR IN YOU

Local language skills of assigned region (e.g Dutch - C2 level and English, as is our internal business language)

Willingness to travel and meet clients on site (Belgium and Netherlands region)

Additional EU languages are an advantage

Good understanding of logistics and supply chain processes

Demonstrated success in B2B SaaS enterprise sales or account management

Proven ability to build and nurture long-lasting relationships

Confident operating in dynamic, fast-changing environments

Entrepreneurial mindset: self-driven, resilient, and motivated by achieving impactful results

WHAT WE OFFER YOU

Permanent contract

Company car

Hybrid work model (BE) or fully remote (NL)

Competitive base salary and commissions based on sales targets (ARR)

A chance to shape the future of sustainable transportation by supporting customers across Europe

Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business

The opportunity to directly influence how leading global shippers and supply chain organizations operate and transform

Learn more about Life at Alpega

OUR COMMITMENT

Alpega hires people from diverse backgrounds, beliefs, and identities. What matters is the work, and that the people doing it have what they need to do it well.

If you need adjustments at any stage of the application or interview process, contact the Talent Acquisition specialist for this role, a nd we'll arrange it.

OUR PRIVACY POLICY