Account Manager, Insurance - Whippany, NJ

About the Role

We are seeking a skilled Account Manager to join our dynamic Insurance team in Whippany, NJ.

Key Responsibilities Include

Serve as primary day-to-day client contact; Manage client service needs ; Present custom solutions to clients and prospects in a clear and professional manner

Communicate client needs to account management team and coordinate client services, including but not limited to:

Claims reviews

Insurance training

Kick of meetings

Stewardship meetings

Renewal strategy meetings

Analyze client risk profile and develop marketing strategy with team and client

Analyze all client documents (including quotes, binders, policies, endorsements), recommending changes or amendments for improvement

Cultivate local carrier relationships to support company visibility and credibility in the construction insurance marketplace

Participate in off-site carrier, client, and prospect meetings as required

Conduct research, compiles information into presentation format

Assist with training and overseeing Account Associates

Review, analyze, process and follow-up with clients regarding:

C omplex endorsements

S ubcontractor certificate/endorsements

Policy audits

Notices of cancellation

Invoice collections

Unit stat cards

Final renewal letter request

Final proposal of insurance

Renewal exposure

Coverage quotes

Proposals of insurance

Premium finance quotes and agreements

Certificate checklist and special account handling instructions

Client claim reviews

Fee agreements

Premium allocations

E xperience modification analysis and projections

Bind insurance coverages, address binding subjectivities, and convert proposals of insurance to summaries of insurance post binding

Conduct in-depth data analyses (Exposures, losses, premiums, rates, collateral, mod, deductible levels)

Identify key individuals within the client's organization and build and maintain effective and sustainable relationships

Maintain ongoing communication with clients and industry partners to e nsure a high-level of customer service.

Provide backup for other team members during their absence

Maintain insurance license & CE requirements

Additional responsibilities as required

Skills & Experience That Lead to Success:

Time management and ability to prioritize work

Attention to detail

Problem solving skills

Professional written and verbal communication

Proficient in Applied Epic, Microsoft Office product suite, and Adobe Pro systems

Strong technical property and casualty knowledge, typically 2 to 5 years industry experience.

Additional/Preferred Qualifications:

Valid driver’s license and reliable transportation required

Ability to travel as required

What You Can Expect From Us:

Comprehensive Benefits Package

Collaborative and innovative environment

Culture of continuous learning and professional development

Competitive salary package ( commensurate with experience)

401k with above-average employer match of up to 5% of your salary

Leadership training and support

Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services)

Education and Student Loan Assistance

American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email info@americanglobal.com.

The salary range for this position (intended for U.S. applicants) will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Who We Are

American Global is one of the largest privately held insurance and surety brokerage firms in North America specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry.

We are a vibrant, values -driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker. As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy.

Are you ready to be a part of our story?