Account Manager, Practice Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, Practice Success based in the United States.

• This is a full-time, remote opportunity focused on supporting a large portfolio of single-location dental practices.
• You’ll manage more than 4,500 accounts, using data, dashboards, and proactive outreach to strengthen retention and customer engagement.
• The role combines relationship management, commercial growth, customer support, and operational excellence at scale.
• You’ll help practices reach activation milestones, increase product adoption, and realize ongoing value from their technology solutions.
• Success requires strong prioritization, organization, communication, and the ability to identify opportunities or risks across a high-volume customer portfolio.
• You’ll work closely with Sales, Customer Experience, Training, Operations, and Marketing teams in a fast-paced, collaborative environment.
• This role is ideal for someone who enjoys using data and customer insights to improve experiences while continuously refining scalable account-management processes.