Account Manager, Strategic Partner Accounts - Brazil

At Mintel, we help businesses understand people, markets, and what comes next. As a global market intelligence agency, our understanding of consumers, innovation, and global markets gives clients the clarity to act and the confidence to lead. With more than 50 years of expertise, we combine the real-world understanding of our experts with advanced technology to uncover patterns, anticipate change, and help organizations make smarter decisions.

As an Account Manager within the Strategic Partner Accounts team, you are responsible for driving client retention, growth, and value realization across a portfolio of global enterprise clients - including strategic anchor accounts, which span multiple business units, regions, and buying centers operating under a single global relationship.

This is an individual contributor role with full ownership of renewal and expansion revenue targets. You will deliver proactive, high-touch engagement, ensuring clients achieve measurable business outcomes and continue to invest in their partnership with Mintel. On the most complex accounts, this includes managing risk and opportunity independently across multiple internal client stakeholders and organizational layers, rather than a single point of contact.

You will work in close partnership with Global Account Directors and Lead Client Partners in a team-selling environment to align client value with commercial success.

This is a Hybrid position based in Sao Paulo.

Key Responsibilities:

Renewal Ownership & Commercial Performance

Own a defined portfolio renewal and growth target

Develop and execute account-specific renewal strategies based on demonstrated client value

Maintain accurate renewal forecasts and pipeline visibility

Deliver against retention and revenue expansion targets

Track and defend renewal health at the sub-account level (business unit / region) as well as in aggregate, since a single global relationship can mask fragmented risk within individual divisions

Contract Negotiation & Commercial Execution

Lead renewal and contract negotiations, including procurement engagement

Build and present compelling commercial narratives linked to ROI and client outcomes

Manage objections and position Mintel’s value effectively

Close renewal and expansion deals to achieve target performance

Navigate formalized, RFP-driven procurement processes and multi-year MSA/SOW structures typical of large, multi-divisional global organizations, including competitive vendor reviews

Growth Opportunity Identification

Identify upsell and consulting opportunities through structured discovery

Partner with Account Directors and Client Partners to convert opportunities into revenue

Leverage client data and engagement signals to drive account growth

Independently identify and coordinate opportunities that surface in different parts of the client organization (e.g., category management, innovation/R&D, e-commerce, sustainability), each with distinct insight needs and separate budget owners

Client Engagement & Adoption

Deliver proactive, structured engagement plans across assigned accounts

Facilitate training sessions and workshops to drive platform adoption

Build and maintain strong, multi-level stakeholder relationships

On accounts with layered global / regional / local structures, coordinate a consistent cadence and message across a wide network of individual contacts so the relationship stays coherent

Cross-Functional Collaboration

Partner with internal teams (Insights, Product, Consulting, Operations) to deliver client outcomes

Contribute to coordinated global account strategies

Act as the internal orchestration point across multiple Mintel service lines engaged concurrently on different parts of the same account, ensuring internal teams present a unified front

Success in this role is evaluated through:

Portfolio retention rate (%)

Net revenue retention (NRR) / revenue growth

Renewal and expansion revenue achievement vs. target

Required Skills & Competencies:

Client-focused mindset with strong understanding of enterprise client needs

Commercial accountability with experience owning revenue or renewal targets

Negotiation skills , including experience working with procurement stakeholders

Executive presence with ability to influence senior stakeholders

Collaborative approach within cross-functional environments

Self-directed and accountable for both client and commercial outcomes

Excellent communication skills , adaptable across levels and regions

Experience & Qualifications

5+ years’ experience managing enterprise or global client relationships

Demonstrated experience owning or contributing to renewals, revenue targets, or quota achievement

Experience in complex, multi-stakeholder environments

Proven capability in contract negotiation, objection handling, and closing deals

Familiarity with customer success methodologies and value-based engagement models

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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