Account Service Manager

Account Service

Work is more rewarding when you remove all the barriers to the best thinking. That’s why the big stuff – from brand initiatives to new tech launches to bespoke digital efforts – goes further with Starmark. So come light up some new possibilities for your career as part of our crew.

Starmark proudly follows Agile methodologies agency-wide, so you'll fit right in if you're a self-motivated explorer who plays well with others and loves stellar work that brings results.

As an Agile Team We Value:

Quick Daily Check-ins: set business priorities, facilitate collaboration, increase transparency, reduce noise, avoid waste

Solid Planning: Participate in project roadmaps, plan new stories with clients, plan your work in 2-week sprints

People Who Deliver: excellent work for the client while managing effective relationships both externally and internally

Being Able to Respond to Change: Plan for change, remain flexible, collaborate with team and client for success

Account Service - Advertising Agency

Looking for candidates with a skillset that includes experience managing client programs from integrated and digital campaigns to website and application development.

Expectations:

Ability to work directly with client and team to build relationships

Balanced analytical and creative mindset

Strong written and verbal communication skills

Strong presentation skills

Exceptional organizational skills

Ability to manage multiple projects in an Agile, deadline-driven environment

Serve as point of contact for all client day-to-day communication and oversight

Ability to liaise with strategy, creative, development, media, business intelligence and content teams

Understanding of aligning marketing strategies with business needs

Experience in developing goals and requirements, project plans, and managing budgets

Passion for learning the latest technologies and techniques

Ability to thrive in a fast-paced, self-starter environment, juggling multiple accounts at once

Ability to work well with others and resolve conflict when necessary

Strong knowledge of both traditional and digital technologies

Strong knowledge of Client Services Management processes including Agile methods a plus

Maintain and grow client relationships through the development of strategic marketing strategies based on clients business goals, audience and budget

Contribute to the financial health of the agency by participating in new business development efforts and/or ensuring forecasted client programs are executing as planned

The ability to help educate clients on complexity of work and set client priorities for feasible delivery

Requirements:

Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management

3+ years experience in related advertising background

Experience working directly with clients and/or in a client services role

Advanced computer skills

Math and analytical skills

Attention to detail and ability to multi-task

Ability to work in a fast paced environment

Ability to communicate effectively with clients and team members

We offer paid benefits, paid time off and more

Starmark is a national integrated marketing agency headquartered in Fort Lauderdale, FL that specializes in strategic thinking, award-winning creative, branding, advertising, interactive and public relations.