Account Supervisor

ACCOUNT SUPERVISOR

Chicago, IL

Hybrid

THE RUNDOWN

Playfly Sports Consulting is a division of Playfly Sports that helps brands build strategic partnerships and innovative activations that foster deeper, more engaging connection with fans. The Account Supervisor role offers an exciting opportunity to join a growing agency and provide support across all aspects of the business, including marketing, business development, client services, administration, and operations. The Account Supervisor leads the account team(s) in planning and delivering clients’ sponsorship and marketing programs and supports account management for assigned accounts.

RESPONSIBILITIES

Program Management

o Manage the development and execution of activation strategies, plans and activities for assigned accounts

o Develop and manage budget for assigned accounts

o Initiate and oversee research, leverage internal syndicated resources, and construct strategic recommendations

o Identify and implement opportunities or efficiencies that contribute to the overall success of the client(s) and internal account team(s)

Client Management

o Oversee and manage client communications, cultivating communication across all channels, including day-to-day contact and account team communication

o Maintain and nurture positive relationships with assigned accounts and sponsorship properties

o Set up and lead meetings with assigned accounts, agencies, and partners

o Collaborate with client agency teams or internal departments to execute projects

o Create and deliver planning and recap presentations

o Participate in the evaluation, recommendation, and negotiation process for renewal contracts and new relationships

Leadership

o Manage, motivate, and evaluate account team members for career progression while cultivating a team atmosphere

o Effectively assign, delegate, coordinate, and monitor the work of the account team alongside the VP

o Lead new initiatives and projects, as assigned by Playfly Consulting management

o Function as a liaison between assigned accounts and Playfly Consulting management team

o Ensure account team members adhere to company and account team policies and procedures

o Participate in trainings and meetings as required from time to time

Additional essential work skills and qualifications include, but are not limited to, the following:

o Support and maintain new business pipeline, including utilization of internal CRM

o Support and participate in new business outreach

o Track industry news and trends to identify potential opportunities

o Knowledgeable regarding corporate sponsorship consulting methods and techniques

o Possess strong evaluation and negotiation acumen

o Possess staff management experience and demonstrated leadership ability in a teamwork environment

o Support the onboarding of new clients and projects

o Support in the management of day-to-day client responsibilities

o Follow directions and meet deadlines while organizing client timelines and deliverables

o Prioritize, organize, and manage multiple projects

o Produce effective and well-designed client-facing materials including meeting agendas, presentations, reports, recaps, etc.

o Conduct outreach to applicable vendors and properties

o Able to develop and express creative ideas, and participate in concept ideation and brainstorms

o Act as a liaison between client and partners

o Analyze and assess programs, initiatives, policies, and needs, and make appropriate recommendations and adjustments

o Advance company and client goals, objectives and procedures

o Respond to new opportunities and adapt quickly to shifting conditions

o Develop and customize marketing materials in collaboration with in-house or client creative teams

o Identify and coordinate participation and attendance at industry events

o Develop internal and/or external communications regarding division news

o Build and cultivate relationships with relevant divisions of company

o Other job-related duties as assigned

SKILLS, EXPERIENCE & QUALIFICATIONS

· Bachelor’s Degree or higher required, preferably in marketing, advertising, sports management or business

· Minimum of 6 years’ industry experience developing relevant and transferrable skills, including managing a staff

· Sponsorship experience at an agency, property or brand is ideal and preferred, but not required

· A passion for sports and entertainment marketing

· Clear, concise, and effective communication skills, including oral, written and audio/visual presentations

· Organization and attention to detail

· Strong work ethic and ability to be self-motivated and independently produce work to completion

· A team player with a proven ability to effectively collaborate with others and maintain strong relationships is a must

· Exhibit a professional demeanor and compelling customer service attitude

· Computer literacy; Proficiency in Microsoft Office applications, including Outlook, Word, Excel & PowerPoint

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

· Ability to sit, stand, and walk-up stairs

· Local and domestic travel may be required; Likely not more than 5-10%

· Must be comfortable with the potential of working nights and/or weekends if required (but not standard)

· Some physical exertion up to 30lbs might be required for onsite client activations as necessary

COMPENSATION

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The base pay range for this role is:

$80,000 — $80,000 USD

WHAT WE DO

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS

Playfly Sports is committed to the full inclusion of all qualified individual