Accounts Receivable Associate

Accounts Receivable Associate

About the Role

We’re looking for a detail-oriented Accounts Receivable Associate to join our accounting team at a fast-growing ecommerce company.

This role will own day-to-day collections, reconcile marketplace payouts primarily from Amazon and Credit Key , and maintain accurate AR aging and reporting in NetSuite . The position plays an important role in protecting cash flow and ensuring the accuracy of revenue and receivables data.

Key Responsibilities

Collections

Monitor open invoices and proactively follow up with wholesale, B2B, and trade customers via email and phone

Manage collection cadences by aging bucket and escalate delinquent accounts according to company policy

Resolve billing disputes, short-pays, and deductions in coordination with Sales, Operations, and Customer Support

Document customer communications, collection activity, and payment commitments

Marketplace Payouts

Reconcile Amazon settlement reports against sales, fees, refunds, reimbursements, and bank deposits

Investigate missing payouts, FBA fee discrepancies, timing differences, and other variances

Prepare and post marketplace settlement journal entries and cash applications in NetSuite

Track unpaid or disputed marketplace balances

Support reconciliation of additional marketplaces and payment processors as the business grows

AR Aging & Reporting

Prepare and review weekly and monthly AR aging reports

Identify trends, collection risks, and past-due accounts

Reconcile the AR subledger to the general ledger and clear reconciling items

Apply customer payments, credits, and adjustments accurately and on time

Investigate and adjust discrepancies on customer orders

Process Improvement

Identify opportunities to automate or streamline collections, cash application, and reconciliation workflows

Help maintain AR policies, procedures, and documentation

Qualifications

Required

2+ years of experience in accounts receivable, collections, or general accounting

Hands-on experience with NetSuite , including invoicing, cash application, customer records, saved searches, and reporting

Working knowledge of AR aging, subledger-to-GL reconciliation, and month-end close

Strong Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and working with large datasets

Strong written and verbal communication skills

Comfortable handling difficult collection conversations professionally

Strong attention to detail and ability to manage multiple deadlines

Preferred

Ecommerce or marketplace accounting experience

Experience reconciling Amazon Seller Central settlement reports

Associate’s or Bachelor’s degree in Accounting, Finance, or a related field

What Success Looks Like

Improved collections performance and reduced outstanding past-due balances

More accurate and timely AR reporting and cash application

Clean and reliable reconciliation of Amazon and other marketplace settlements

Accurate NetSuite records with minimal unresolved discrepancies

Identification and implementation of process improvements that make AR workflows more efficient