Accounts Receivable

Description

Accounts Receivable/Collections Specialist

Location: Dayton, OH

Job Type: Full-Time

Reports To: Division Controller

Drive Cash Flow. Build Relationships. Make an Impact.

Rieck Services is seeking a highly motivated Accounts Receivable Specialist to join our growing team. This is more than a traditional AR role. We are looking for a results-oriented professional who excels at relationship building, problem-solving, and driving successful collection outcomes while delivering an exceptional customer experience.

In this role, you will be a critical contributor to the financial health of the organization by managing the accounts receivable process, resolving customer issues, and helping improve cash flow through proactive collection efforts. You will work closely with customers, project teams, and leadership to ensure timely payments, reduce aging balances, and support continued business growth.

If you enjoy identifying solutions, negotiating successful outcomes, and taking ownership of your work, we'd love to hear from you.

What You'll Do:

Collections & Customer Account Management

· Lead collection efforts on past-due accounts through phone, email, and written correspondence.

· Build strong customer relationships while securing payment commitments and resolving outstanding balances.

· Monitor aging reports and prioritize collection strategies based on risk and account status.

· Investigate and resolve billing disputes, payment discrepancies, and deduction issues.

· Negotiate payment arrangements within established guidelines.

· Identify collection trends and recommend improvements to increase payment performance and cash flow.

· Provide regular updates and account status reports to leadership.

Accounts Receivable Operations

· Process invoices and contract billings accurately and on time.

· Apply customer payments and research unapplied cash.

· Manage ACH, wire, credit card, and check transactions.

· Prepare and distribute customer statements.

· Maintain customer account records and supporting documentation.

· Support customer onboarding, credit checks, and account maintenance.

· Assist with month-end close activities and account reconciliations.

Collaboration & Process Improvement

· Partner with project managers, operations teams, and accounting professionals to resolve customer concerns.

· Help improve collection procedures and best practices.

· Identify opportunities to enhance billing accuracy and collection efficiency.

· Support additional accounting and administrative functions as needed.

What You Bring:

Required Qualifications

· High school diploma or GED.

· Minimum of 5 years of Accounts Receivable, collections, credit, or related accounting experience .

· Demonstrated success managing commercial collections and reducing aged receivables.

· Strong communication and negotiation skills.

· Proficiency in Microsoft Office, including Excel.

Preferred Qualifications

· Associate's degree in Accounting, Finance, Business Administration, or related field.

· Construction industry accounting experience.

· Experience with ERP or accounting systems, preferably COINS.

What Makes You Successful

· You are persistent, professional, and customer-focused.

· You can confidently manage difficult conversations while preserving positive relationships.

· You have strong analytical and problem-solving skills.

· You thrive in a fast-paced environment and enjoy managing multiple priorities.

· You take ownership of results and continuously seek process improvements.

Why Join Rieck Services?

At Rieck Services, you'll be part of a team that values collaboration, accountability, and continuous improvement. Your work will directly impact company performance by helping improve cash flow, strengthen customer relationships, and support operational success.

We offer:

· Competitive compensation

· Comprehensive benefits package

· Stable, growing organization

· Collaborative team environment

· Opportunities to contribute and make a measurable impact

· Professional growth and development opportunities

Ready to Make an Impact?

If you're an experienced Accounts Receivable professional who enjoys solving problems, improving processes, and driving collection results, we encourage you to apply today.

Rieck Services is an Equal Opportunity Employer and participates in E-Verify.

We are committed to creating an inclusive workplace and welcome qualified candidates from diverse backgrounds.