Accreditation and Organizational Supervisor - Albuquerque Ambulance Services

Location Address:

4500 Montbel Pl NE
Albuquerque, NM 87107-6832


Compensation Pay Range:

Minimum Offer $0.00
Maximum Offer $0.00
Now Hiring: Accreditation and Organizational Supervisor - Albuquerque Ambulance Services

Summary:

Manages clerical and light-duty personnel; responsible for hiring all personnel and partnering closely with Recruiting and HR; oversees required accreditations and certifications; and manages quality improvement event reporting and investigations.

Type of Opportunity: Full time
Job Exempt: Yes
Job is based: Albuquerque Ambulance Services
Work Shift: Varied Days and Hours (United States of America)


Responsibilities:

• •Supervises and mentors office staff. Responsible for hiring, onboarding, and daily management of direct reports. Evaluates performance of direct reports, conducts regular check-ins, and provides coaching and corrective action. Subject matter expert in records management.
• •Manages scheduling and workload distribution of employees on temporary light duty assignments.
• •Responsible for management of certifications and accreditations, including but not limited to: CAAS, the DOT annual report, the State EMS Fund Act grant submission, MIH and communications center EMS bureau renewals, and pharmacy licensing.
• •Organizes and submits the annual community report in collaboration with Presbyterian Marketing.
• •Organizes and participates in PR events for both public relations and recruiting efforts. Participates in new hire interviews and communicates with Presbyterian recruiters.
• •Coordinates social media presence and activities.
• •Tracks and creates job requisitions for Albuquerque Ambulance departments.
• •Coordinates and tracks new hire onboarding processes. Participates in orientation processes and creates applicable new hire profiles in AAS IT systems.
• •Assists with new hire field orientation scheduling.
• •Participates in the monthly headcount process to predict recruiting needs and new employee academies.
• •Assists with employee leave tracking and personnel actions.
• •Responsible for assigning QI incident investigations to the appropriate department. Tracks the status of QI incidents and follows up to ensure timely completion.
• •Interfaces with the public for complaint management intake, assigns appropriate resources for investigation if needed, and provides follow-up.
• •Assists with data reporting and updates appropriate metrics and scorecards.
• •Responsible for AAS Board of Director meeting minutes and other documents pertaining to Board activities.
• •Responsible for coordinating meetings and availability of senior leaders.
• •Reports to the Chief of Albuquerque Ambulance.
• •Other duties as assigned.

Qualifications:

• •High School Diploma/GED required.
• •Associate Degree preferred.
• •3 years of related experience.
• •Microsoft Office skills.
• •Strong written and verbal communication skills.
• •Interviewing skills.
• •Customer-centered communication skills.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

• Wellness
• Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

• Why work at Presbyterian?
• As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

• About Presbyterian Healthcare Services
• Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services