Administrative Operations Specialist

Summary

Joining the Secret Service, Office of Protective Operations, George W Bush Protective Division will allow you to provide administrative support using a variety of processes, methods and techniques that support protective operations. For definitions of terms found in this announcement, please click here.

Duties

The selectee will serve as an Administrative Operations Specialist in the Office of Protective Operations, George W Bush Protective Division. Typical work assignments include: Providing administrative support and implementing processes for financial/budget administration, training, inspections, recruitment, evidence and inventory control, records management, and human resources management. Utilizing a variety of automated systems, applications, and software tools to effectively manage the administration and implementation of administrative functions. Reviewing incoming communications and preparing replies to general inquiries and routine actions. Responding to administrative issues and inquiries and resolving a variety of conflicts regarding administrative processes. Apply for this exciting opportunity to impact the ability of the U.S. Secret Service to successfully complete its protective operational mission. This Administrative Operations Specialist position starts at a salary of $ 54,857, GS-07 step 1, with a promotion potential to $87,235, GS 09 step 10.

Qualifications

To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying. You qualify for the GS-07 level (starting salary $54,857) if you possess one of the following: One year of specialized experience equivalent to the GS-05 level performing duties such as: Performing basic administrative functions for an organization (this may include filing, database entry, or drafting documents). Gathering information or assembling data for use by senior staff in documents and reports; Assisting senior staff with responding to communication from internal or external stakeholders. OR One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement. To be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified Education above. Superior Academic Achievement is based on: Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses, OR Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum, OR Honor Society Membership - Applicants must be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achsnatl.org/). OR A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100%. To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education by 18. Add the two percentages. You qualify for the GS-09 level (starting salary $67,100) if you possess one of the following: One year of specialized experience equivalent to the GS-07 level performing duties such as: Providing administrative support to an organization (this may include budgeting, billing, human resources, or other administrative tasks). Utilizing computer software such as Microsoft Word, Outlook, and/or Excel to draft documents or prepare reports. Communicating with internal or external stakeholders on administrative concerns. OR Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100%. To compute the percentage, divide your total months of experience by 12. Then, divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply. The qualification requirements listed above must be met by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.