Administrative Support Assistant

Summary

At the Indian Health Service, Administrative Support Assistants are essential to daily operations. At Northern Navajo Medical Center in Shiprock, New Mexico, you provide administrative and organizational support that helps healthcare teams deliver quality care while maintaining a professional and culturally respectful environment for patients, staff, and the community. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

Manages incoming and outgoing correspondence and reports by tracking, reviewing, editing, and preparing written materials, including standard responses, letters, and background information. Serves as timekeeper by maintaining employee time and leave records, processing payroll and leave changes, preparing error notices, and assisting employees with leave and earnings information in accordance with applicable policies and procedures. Prepares reports, forms, correspondence, presentations, and data summaries; compiles and tracks program information, milestones, funding, and expenditures using automated systems. Manages executive schedules by coordinating appointments, meetings, conferences, and meeting spaces, and providing relevant background information as needed. Serves as a point of contact for staff, Federal agencies, private organizations, and the public by answering inquiries, resolving issues, and facilitating organizational business. Performs administrative support duties including purchasing supplies, tracking expenditures, ensuring timely payments, maintaining office procedures and requirements, and advising staff on administrative policies, training, equipment, and office operations.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: GS-07: Experience providing comprehensive administrative support, including managing controlled correspondence, preparing and reviewing reports and written materials, maintaining time and leave records, preparing automated reports and data summaries, coordinating schedules and meetings, tracking program activities and expenditures, processing purchases and payments, and responding to inquiries. Experience managing varied assignments, determining appropriate actions, coordinating document reviews and approvals, maintaining office procedures and requirements, and providing administrative guidance and status updates to management and staff. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

Education

There are no education requirements.