Admission Events and Campus Visit Coordinator

Expectation and Condition of Employment

Howard Payne University, a church-related institution affiliated with the Baptist General Convention of Texas, seeks to employ evangelical Christians who are dedicated to teaching and service as they model the principles of the Christian faith and the University’s sincere religious beliefs.

Howard Payne University (hereafter, University) is committed to the integration of learning and Christian faith in the pursuit of truth. Employees are expected to embrace the Christian Mission Statement and Core Values of the University and must support the University’s affirmation of traditional Christian and Baptist beliefs by leading lives of service through active involvement in Christian activities both on campus and through a local church.

Mission Statement

Howard Payne University is a Christ-centered academic community dedicated to excellence by developing and equipping the whole person for intellectual inquiry, personal and professional integrity, and service to God and humanity.

Core Values of Howard Payne University

• We believe and affirm that the University as an institution and each individual called to serve the Lord at Howard
• Payne should strive to demonstrate a commitment to these five Core Values:

Centered on Christ (cf. Col. 3:17, Matt. 7:24)

Focused on Community (cf. Eph. 4:4-6, 1 Pet. 3:8)

Called to Service (cf. Mark 10:45, Phil. 2:3-5)

Committed to Excellence (cf. Gen. 1:31, 1 Cor. 9:24)

Dedicated to Stewardship (cf. Gen. 2:15, 1 Pet. 4:10)

As a condition of employment, employees agree to be paid by Direct Deposit. Applicants offered contingent employment based on the University obtaining a clean background check agree the contingent offer of employment may be revoked based on the information obtained in the background check.

If offered employment, your acceptance will indicate that you have read and agree to the Expectations and Conditions above.

Application Procedure

To be considered for this position, please submit the following:

a letter of application addressing in detail how you meet the position requirements

a resume or CV (curriculum vitae)

unofficial transcripts, and

a completed HPU Employment Application

Job Summary

The Admission Events and Campus Visit Coordinator is responsible for assisting the Enrollment Services staff in serving prospective students through the complete admission process, from the point of initial contact to enrolled student status. The Admission Events and Campus Visit Coordinator is responsible for implementing the enrollment strategies of the University and for assisting the counseling staff in achieving enrollment goals. The Admission Events and Campus Visit Coordinator will lead the campus visit event and daily visit experiences and maintain an expert-level use of the customer relationship management (CRM) system. Additional Admission Office responsibilities may be assigned.

Essential Duties and Responsibilities

Coordinate and prepare all Campus Visit events for the Office of Admission

Coordinate the efforts of the Office of Admission staff working with the various components of the Recruitment and Scheduling visit events throughout the year

Serve as contact and point person for the campus in matters related to events sponsored by the Office of Admission

Serve as the first initial contact for all visitors on campus at the front desk

Answer all incoming phone calls to the main line of the University

Maintain registration records, materials, supplies, invitations, confirmations and follow up with students for the recruitment and scheduling events and individual daily visits

Represent the University at Office of Admission events

Assist with the scheduling and execution of individual daily visit experiences of prospective students, their families, groups, and other guests of the campus

Coordinate with faculty and staff to ensure a robust visit experience for prospective students, their families, groups, and other guests of the campus

Responsible for the coordination and implementation of the office involvement in summer camps on the HPU campus

Responsible for implementing institutional enrollment strategies in off-campus and on-campus settings

Assist in the coordination and facilitation of communication to prospective students in standard mail and electronic formats - phone work is required

Work proactively with the Office of Financial Aid to coordinate visits with prospective students, their families, groups, and other guests of the campus

Must be able to travel and be away from home approximately 7% of the year

Build relationships with all aforementioned individuals

Represent the University by attending conferences as assigned

Responsible for shared supervision of student employees

Obtain a detailed, working knowledge of the University and its many facets

Read and evaluate admission data including, but not limited to, applications for admission, standardized testing results, secondary school and college transcripts, student-written essays and letters of reference

Provide a positive, professional demeanor within the Admission Office and the HPU campus, and when representing Howard Payne University to all prospective students and families or to any member of the public

Supervisory Responsibilities

There are no supervisory responsibilities with this position, however, this position coordinates the schedule for admission counselors, faculty, and staff for daily visits and preview events. This position evaluates the event and performance of team members related to daily campus visits and preview events. Serves the counseling and support staff and assists them in achieving their enrollment goals. Shares in supervision of student employees in accordance with the University's policies and applicable laws.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Modeling Christian Faith - Must be committed to modeling the Christian faith; displays a proven record of modeling the Christian faith in business operations, management roles, customer service functions, and interactions with others; is committed to continuing to model Christian faith in a manner consistent with the University’s mission Statement and core values

Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; and demonstrates attention to detail

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well problem solving as part of a group; uses reason even when dealing with emotional topics

Project Management - Develops effective project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; and manages project team activities effectively

Customer Service – Manages difficult or emotional situations effectively; solicits feedback to improve service; responds to requests for service and assistance promptly and effectively; meets the commitments they make to others

Interpersonal Skills Focuses on solving conflict without blaming others; consistently maintains confidentiality; listens to others without interrupting them; keeps his or her emotions under control; remains open to others' ideas and tries new things

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates effective group presentation skills; participates actively in meetings

Teamwork - Balances the needs of the team and individual responsibilities effectively; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above his or her own intere