Admissions Advisor (College of Nursing)

Description

What if I told you it is possible to find a Company that lived to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply? What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated?

See below for a feel of what the Company culture is (REALLY) like. Hint: it's amazing.

At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together!

Westcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. Our tagline – “Educate. Inspire, Empower.” – is a summary of our Mission Statement. As it suggests, the main focus of our University is to strive to enhance the opportunities of our students and employees to enjoy success through empowerment, as a result of their education and hard work.

By joining the Westcliff team, you’ll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff’s progress as we grow and succeed together!

Under the direction of the Senior Director of Admissions the Domestic Admissions Advisor - Nursing is responsible for nurturing and enrolling a diverse and high-achieving student population while meeting goals and deadline with a high degree of professionalism. The Admissions Advisor is responsible for proactively managing their inquiry and applicant pipeline; processing applications, and identifying and developing new recruitment and process improvement opportunities..

Duties and Responsibilities

- Identify, contact, and maintain relationships with prospective students throughout the inquiry, application, and enrollment phases

Complete a high volume of outbound inquiries and applicant calls, while also promptly responding to incoming emails with a strong focus on customer service

- Advise prospective applicants on the various stages of the admissions process and create urgency regarding deadlines and application requirements

- Review and process applications while working closely with other university departments to ensure applications are handled accurately and in a timely manner

- Schedule and host recruitment events, including campus tours, information sessions, individual consultations, and admissions interviews, to determine a prospective student's interests and goals

- Enter and compile admissions data into the CRM system, including daily activities and even information. Generate reports as needed

- Adhere to all university and regulatory rules and requirements

- Able to work with people from a variety of diverse social and economic backgrounds

- Other duties as assigned

Knowledge, Skills, and Abilities Required

- Dynamic person with successful sales or customer service experience who can nurture and guide prospective students and applicants.

- Experience exceeding quotas, striving for results in a metric-driven environment

- Combine effective closing skills and a goal-oriented drive with a supportive, student-focused approach

- Ability to take ownership of the inquiry and application funnel: Strong follow-up, organization, exceptional time management, and problem-solving skills

- Adaptable and agile, with an ability to manage multiple responsibilities simultaneously.

- Outstanding communication skills and ability to influence others internally and externally

- Solution-oriented, with the ability to connect student needs with University offerings

- Data processing, reporting skills, and confidentiality. Computer skills and experience in Microsoft Office and Google Suite preferred

- Self-motivated and compassionate

- Ability to make independent decisions and manage multiple projects and work well in a team environment

- Knowledge of and commitment to regulatory and college enrollment policies, standards, and procedures

- Thrives in a fast-paced environment

Requirements

Education and Experience

-Bachelor’s degree required

- 5+ years of customer service, sales, marketing, or recruiting

- 3-5 years of Admissions experience with nursing programs.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound.

Westcliff University is an Equal Opportunity Employer