Adult Services Programmer

Summary:

The Adult Programmer is responsible for planning and implementing quality adult programming and assisting patrons through a wide variety of library resources.

Qualifications:

High school diploma required; bachelor’s degree preferred. Two years of experience in a public service setting required; public library experience preferred. Valid Arkansas driver’s license. Must obtain notary public commission within the first 90 days of employment and Passport Agent certification within the first 6 months. Must be organized, friendly, self-motivated, and committed to providing excellent public library programs and services.

Required Knowledge, Skills and Abilities:

Solid understanding of library policies and procedures.

General knowledge of event planning best practices

Excellent oral and written communication skills and interpersonal skills

Excellent customer service skills

Computer fluency and willingness to learn new technologies

Knowledge of developmental, recreational, and educational needs of adults in the community.

Ability to effectively plan, administer, and evaluate events and programs

Ability to work a flexible schedule, including evenings and Saturdays

Strong organizational skills, decision-making skills, and initiative.

Ability to think creatively in the development of adult programming.

Position requires walking and standing for long periods. Requires light lifting and carrying of up to 40 pounds

Must like working with people of all ages.

Maintains professional relationships with co-workers and supervisor while utilizing excellent communication skills.

Responsibilities:

Familiarizes self with library policies and adheres to them.

Offers diverse active and passive adult programming to meet the wide-range of needs and interests for adult patrons.

Responsible for special and recurring programs including planning, organizing, promotion, ordering supplies, setup, instruction, evaluation, and clean up.

Continuously researches new program and event ideas to keep programming fresh and exciting.

Plans and conducts outreach visits to adult community organizations.

Monitors patron behavior and enforces library code of conduct.

Answers telephones, provides notary services, and back up at circulation desk as needed.

Assists patrons with technology, reader advisory and research.

Troubleshoots problems and issues for patrons and public service staff.

Staffs Ask Here/Help/Reference desk and answers phones.

Provides reference assistance by answering a variety of questions including technology and computer help, reader’s advisory services, and general research.

Special duties such as Homebound Deliveries, Outreach programming for adults of all abilities and/or interlibrary loan fulfillment could be assigned to this position.

Serves as a Passport Agent as needed.

Works as effective team member to further the shared goals of Adult Services Department and library.

Coordinates with managers to schedule staff assistance for events when necessary.

Other duties as assigned